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"The staff at this hotel went out of thier way to help me retrieve a lost phone. They were all very kind and helpful. When I can count on a place like this it gives me a great sense of trust. I would strongly recommend this hotel and appreciate the staff here very much! The hotel is also very nice to stay at and very modern."

"Very supportive staff. It was optimally located and quiet. Definitely would recommend "

"Great and friendly staff. Showed us Swiss hospitality with chocolates upon check in. Sweet of her. It has everything we needed. "

"Charming hotel, perfect location, accommodating staff, and great breakfast"

"We found Hotel Central Luzern to be a reasonably priced (relatively speaking) hotel in Lucerne with a lovely breakfast and comfortable rooms. It is very centrally located near the train station and ferry terminal, which was a real benefit not only for walking through the city and visiting other spots on this beautiful lake, but also since we used Lucerne as a hub for day trips to other cities in Switzerland, taking advantage of the excellent train service. Surprisingly quiet, and all the front desk folks were very friendly, helpful and welcoming. The main elevator was not operational during our stay, but a tiny back-up elevator was available and all we needed to transport suitcases to our room and back. Highly recommended."

"Great customer service and very friendly "

"Great location and great breakfast"

"We had just a one night stay and couldn’t have even more happier to choose this location. Very convenient, near everything, and the staff was very friendly and helpful. "