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"The hotel was great and in a perfect location for shopping, transport and restaurants."

"Beautiful hotel, only 3 stops from Tokyo station. Friendly staff, spa was a little hot for summer days but relaxing. More Laundry facilities are needed for the size of hotel. Overalls a great stay and recommend."

"I love this hotel. "

"We will definitely be back. Excellent service and the breakfast buffet was one of the best we’ve had. Room was clean and very kid friendly."

"Nice property in nice location. Breakfast buffet in two restaurants is great. Similar fare. Lots of other restaurants throughout hotel and also near more in Shinjuku. Overall a great place to stay. "

"Enjoyed my stay at Tokyo Dome. Close to several train stops and was able to visit all areas of Tokyo. Lots of stores and food options as well as a 24 hour Don Quixote very close. Room was cleaned daily and fresh towels, water and toiletries were provided for my 11 day stay. Hotel also assisted with coordination taxi back to airport. Everyone I interacted with were pleasant and professional. I would highly recommended this hotel. Starbucks and 711 is very close. Laundry on 7th floor was convenient too."

"The one thing that i noticed was that the carpet in the hallway was stained and dirty. It don't go with the cleanliness of the rest of the hotel"

"Room was adequate for my family of 5 and breakfast buffet had quite a variety for vegetarians. Loved their hospitality🙏"

"I loved staying at this hotel and appreciated it even more after moving to the Marriott, which seemed very cold and sterile compared to the Niwa. From the super polite front desk people (we received a very deep bow from one when boarding the elevator to our room the first time) to the little touches such as an air cleaner/humidifier, tea service tray and bluetooth speaker in the room, the Hotel Niwa is a very nice place to stay. You feel like you are experiencing the real Japan here."