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"It was a great hotel in a convenient location. The staff exceeded expectations of service and friendliness. The breakfast was tasty."

"very clean hotel"

"ok"

"This is the third time I've stayed at this hotel and I have loved it every single time. Staff is wonderful and helpful and kind. The rooms are spacious enough for two people if you aren't too picky. Everything in the room is nice and clean. Will stay here again."

"I had various stays in this hotel in differing rooms styles. Hotel was safe clean and enjoyed my stays and found it safe as a lone female traveler even though it was in the red light area"

"Great location for food, shopping and transportation. The hotel was very clean and modern. I would stay here again for my next visit to Tokyo."

"I liked this hotel, the only thing is the walls are very thin you’re able to hear everything."

"Off the beaten track but near subway so ok. Clean,quiet and fairly priced "

"Spacious rooms with comfortable beds. Central location close to metro stations. The breakfast buffet is amazing! Definitely would stay again."

"The staff here is awesome!!"

"Clean and quiet "

"It was in a busy area but the rooms are quiet."

"Nice hotel. A little bit pricier for what it is. But overall it was a nice stay "

"It’s a good thing I listened to my heart. It was the best decision ever to stay at Shibuya Excel Hotel. It’s very convenient to everything. Upon checking in, they upgraded our room to the 20th floor. The view overlooking the city was fantastic. It was the biggest room we had during our stay in Japan."