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"Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included. "

"Lovely resort with nice landscaping. Room with private onsen was well furnished. Dinner and breakfast was included in price. "

"Private Onsens"

"The staff were exceptional. There was an issue with my room and they exceeded my expectations by rectifying the issue with incredible care and gratitude. I was truly amazed by the hospitality. Thank you very much."

"Everything was amazing, from the staff service to the food and the view was gorgeous. Food: The menu changes everyday so we were able to enjoy various kinds of deliciousness. You can select your preferred timing for dinner and breakfast. Room: Staff has already prepared hot water, tea packets and mini snacks for you to enjoy. While you are out for dinner in the communal area, staff will prepare your futon while you are away. Toilet: The tub and washlet is separated. Water for the tub is hot spring water, not the normal kind so you can enjoy it in your room if being naked with strangers isn't up your alley. Parking: Plenty of slots available."

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "

"Clean quiet friendly. Short walk to station."

"great hotel no issues "

"great breakfast and dinner buffet"