See all properties

Beppu SUGINOI HOTEL

4.0 star property
Suburban hotel with 2 restaurants and 2 hot tubs

Choose dates to view prices

Photo gallery for Beppu SUGINOI HOTEL

Public bath
Lobby
Reception
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Laundry
  • Pool
The current price is P9,433
P10,570 total
Jun 17 - Jun 18

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • 46 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

View from room

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

View from room

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

In-room safe, blackout drapes, iron/ironing board, free WiFi

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
In-room safe
  • Ocean view
  • 46 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
In-room safe
  • Ocean view
  • 71 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

View from room

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

View from room

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

View from room

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Ocean view
  • 58 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Public bath

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

In-room safe, blackout drapes, iron/ironing board, free WiFi

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
In-room safe
  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

In-room safe, blackout drapes, iron/ironing board, free WiFi

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
In-room safe
  • Ocean view
  • 46 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

In-room safe, blackout drapes, iron/ironing board, free WiFi

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

Highlights

Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Mountain view
  • 51 sq m
  • Sleeps 4
  • 2 Large Twin Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1 Kankaiji, Beppu, Oita-ken, 874-0822

What's nearby

  • B-Con Plaza, Global Tower - 13 min walk - 1.2 km
  • Beppu Park - 15 min walk - 1.3 km
  • Takegawara Onsen - 4 min drive - 3.9 km
  • Hells of Beppu - 6 min drive - 5.9 km
  • Kijima Kogen Park - 12 min drive - 7.8 km

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 22 min drive
  • Oita Airport (OIT) - 41 min drive

Restaurants

  • ‪春香苑別府本店 - ‬10 min walk
  • ‪ダイニングカフェ荘園小町 - ‬3 min drive
  • ‪シーダパレス - ‬5 min walk
  • ‪Ristorante Azzurri - ‬2 min walk
  • ‪和・styleshop cafe 和蔵 - ‬3 min drive

About this property

Beppu SUGINOI HOTEL

Upscale family-friendly hotel near Aso Kuju National Park
Located close to Takegawara Onsen and Hells of Beppu, Beppu SUGINOI HOTEL provides a bowling alley, an indoor mineral hot spring (onsen), and a grocery/convenience store. For some rest and relaxation, visit the sauna or the 2 hot tubs. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • A children's club (surcharge), a vending machine, and a billiards/pool table
  • Guest reviews say great things about the first-rate property condition
Room features
All 791 rooms offer comforts such as free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Toilets with electronic bidets, hair dryers, and shampoo
  • Refrigerators, daily housekeeping, and phones

Languages

English, Japanese, Korean

Similar properties

Memory foam beds, in-room safe, desk, blackout drapes

AMANEK Beppu YULA-RE

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.0 out of 10, Wonderful, 724 reviews
AMANEK Beppu YULA-RE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 to 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CEADA PALACE
  • TERRACE & DINING SORA
  • WA DAINING HOSHI

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is not included for children using existing bedding.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Frequently asked questions

Does Beppu SUGINOI HOTEL have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Beppu SUGINOI HOTEL?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Beppu SUGINOI HOTEL on Jun 17, 2025 start from P 9,433.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beppu SUGINOI HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beppu SUGINOI HOTEL?

Self parking is free at this property.

What time is check-in at Beppu SUGINOI HOTEL?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Beppu SUGINOI HOTEL?

Check-out is at 11 AM.

Where is Beppu SUGINOI HOTEL located?

This family-friendly Beppu hotel is located in the suburbs, within 3 mi (5 km) of Aso Kuju National Park, Takegawara Onsen and Hells of Beppu. Umitamago and Kijima Kogen Park are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Beppu SUGINOI HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 710 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

It's was the best where we stayed, because, it is newly builded recent times.
Stayed 1 night in Mar 2025

10/10

great breakfast and dinner buffet
Stayed 3 nights in Dec 2024

10/10

Very excellent hotel. Strongly recommend this hotel!
Stayed 1 night in Oct 2024

10/10

Very Good Hotel
Stayed 1 night in Dec 2024

10/10

Excellent service and facility beautiful place to stay. Comfortable rooms and excellent staff service
Stayed 3 nights in Oct 2024

10/10

Perfect place for get away!
Stayed 1 night in Oct 2024

10/10

Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
Stayed 2 nights in Nov 2024

10/10

Beautiful outdoor spa and dinner
Stayed 1 night in Dec 2024

10/10

The hotel is very nice
Stayed 2 nights in Jul 2024

10/10

good swimming pool and spa
Stayed 1 night in Nov 2024

10/10

The spectacular light shows and hiking trails.
Stayed 2 nights in Nov 2024

10/10

Good for relaxing
Stayed 2 nights in Oct 2024

10/10

Excellent
Stayed 1 night in Sep 2024

8/10

Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation

10/10

The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English
Stayed 2 nights in Sep 2024

4/10

Too faraway to walk from Sora kan to the breakfast and dinner place at the Sugoinoi palace. Staff was not very friendly and hotel was too crowded. We felt like we were just one of many guests and not valued unlike some other small hotels in the region. Overall disappointed with the experience. To use the nice hotspring with view (Tanayu) and family hotspring pool, suggest to just buy a day ticket to use the facilities, which is much cheaper than staying there overnight.
Stayed 1 night in Oct 2024

6/10

When checking into the hotel with my two children, I was informed by the customer service team that I would need to pay an additional fee. However, when I arrived at the front desk to check in, the extra amount they requested was higher than what the customer service representative had quoted me earlier. Fortunately, I had kept a record of my previous conversation with customer service, and was able to show this to the front desk staff to resolve the discrepancy. Otherwise, I would have had to pay more than I should have. I would recommend that the hotel provide relevant training to their front desk staff to ensure they are able to properly review a customer's past communication history with the hotel. This would help avoid any confusion or additional charges at the time of check-in. The hotel has great activities for kids to enjoy!
Stayed 1 night in Jul 2024

10/10

設施幾好
Stayed 3 nights in Mar 2025

10/10

地方清潔寧靜
Stayed 1 night in May 2025

10/10

大満足です。
Stayed 1 night in May 2025

10/10

とても清潔でおしゃれ、サービスもとても良かったです。
Stayed 1 night in May 2025

10/10

部屋の空調の音が意外と大きかったのが少し気になりました
Stayed 1 night in May 2025

10/10

丁寧なスタッフ、充実した食事等、満足度の高いホテルでした。
Stayed 2 nights in May 2025

10/10

ディナービュッフェ、モーニングビュッフェ、温泉、ホテル施設、どれを取っても最高級でした。
Stayed 1 night in May 2025

10/10

とても快適に過ごせました。スタッフの皆さんも親切で、温泉や食事を存分に楽しむことができました。またぜひ宿泊したいです。
Stayed 1 night in Apr 2025