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"from the moment we checked in to the moment we left everyone was very nice. we purchased ABBA tickets from the concierge and he went the extra mile to confirm we had the tickets when we couldn't download them online. the shower was good size with solid water pressure. the rooms are big. i wish the bed had USB ports on the nightstands, that's really the only downside i can think of. free water bottles every day if you asked. big sink in the bathroom."

"In this area, definitely represents value for money. I appreciate the privacy option for whether or not one wants the room serviced & think it helps to be more ecofriendly. Only gets a 4 on this count because of the plastic travel sized toiletries.My room did overlook the railway tracks and were I a light sleeper I might have been disturbed by this."

"Great sized family room, brilliant location for exploring. "

"We so enjoyed staying at this wonderful hotel. It is a perfect location and the view of the Tower. bridge was wonderful!! Concierge was so helpful and we very close to the tube and the hop on hop off bus stop. Loved the restaurants and the coffee shop next to the hotel. We would recommend this hotel to anyone!"

"The staff of the hotel was so accommodating and made her stay so welcoming "

"We had a wonderful stay! Before we arrived we felt welcomed. Our flight was extremely delayed & the team worked with us to hold our reservation. They offered assistance. The front desk, Bellman, & each team member went out of there way to explain info, provide helpful tips, & ensured we had a pleasant time. The amenities & overall hotel design is chic, modern, & aesthically pleasing. "

"Fabulous"

"Great location "

"Beautiful property in amazing location close to main sites"