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"This was our favorite stay out of the 3 locations we visited. The staff went out of their way to give amazing service. The fella behind the bar is a ray of sunshine and everyone was so nice. We arrived late after all the kitchens closed in town and they helped us with food delivery and then check in with us the next day to make sure we were able to eat! Exceptional town, exceptional people. Just know if you go in the summer it is HOT with no AC (spoiled American here). "

"Beds could be more comfortable but that’s a preference. Excellent central location and parking was handy tho slightly expensive compared to what we are used to but that’s Belfast prices not the hotels fault. Rooms were lovely and clean tho tv only had four channels which was disappointing as we had a child with us "

"Second time staying and absolutely love it. The rooms are first class. The turn down service makes your stay so special!! Paul at the concierge desk was amazing. "

"The staff was wonderful and the room was clean. The bed was comfortable and the food from the restaurant was delicious. The is not parking available on site but there is a parking garage directly across the street. I would stay there again."

"What an excellent hotel! Great vibe in the lobby, funky yet comfortable room, and very friendly staff. Hanna at the front desk was super helpful and full of great advice. "

"Really great hotel, parking is included and the full breakfast everyday was amazing, really worthwhile. The hotel is in a great location, close to Queen's, Ulster Museum and an easy walk into town. There are also some great pubs and restaurants very close by. "

"Good location and parking location is near the hotel."

"Safe place attentive polite staff "

"Tony was wonderful. As manager he was able to fix small and large situations. He is friendly, professional, knowledgeable and respected by his staff, which says a lot. They look up to him. I didn't say anything but the Belfast Hilton mattresses are a big problem for those who keep their weight in check. It isn't noticeable when looking at them but I, at 103 lbs was sleeping in a trench. On the ship, I was able to get the mattress changed as I was sleeping in an uncomfortable long hollowed out area because of too many obese and very overweight people using the mattress before me. It was the same with the Belfast mattress. There was a 5" difference, my hand with spread fingers, between my sleeping trench and the center part of the mattress. The edges become broken down too. Just a suggestion. Tony would have fixed it I know but I just did not want to bother this hard-working guy who'd already changed my room while dealing with 400 visiting priests. "