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"Everyone was just so amazing. Friendly and very helpful. The Tea-Master was kind enough to do the drink our 3 children asked for. The Indian Chef with mustache was so kind to ask if everything was okay. He had an incredible smile. This hotel is a match with Marriot! Thank you for the pleasant hospitality."

"Good location, but room poorly maintained "

"Beautifully designed and decorated. Staff service excellent and beautiful pool area Kechmara soa was also excellent"

"Request early check in due to one of the family members was not feeling well. They quickly looked for a room for us to checked in. Appreciate theire understanding and consideration. Surrounding got few restaurants which is walkable from the hotel and the food was nice too especially lemon curry noodle. The room was clean and and bed is nice to sleep.We will book this hotel again in future if we travel Penang again "

"Did not provide welcome drink"

"2 nd visit . Lovely place . Will stay again . Food amazing .. "

"Perfect score for a business traveler. I have no input for the facilities of the resort, as I never use them."

"The staff at The Grand Orient Hotel were so helpful and polite,would highly recommend this magnificent hotel ,the bonus to staying in this hotel is the water park at the back of the hotel which only costs 25 MYR($8AUD),,thankyou very much to all the wonderful staff at the Grand Orient"

"Ok . The staff at counter need to improve "