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"Lovely resort with nice landscaping. Room with private onsen was well furnished. Dinner and breakfast was included in price. "

"good experience at seishoko event and confortable stay like a living our house"

"Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!"

"Excellent location close to shopping and restaurants, Kumamoto Castle "

"The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it."

"A peaceful and relaxing simple retreat. Old style ryokan with tatami mats etc. We used the men only onsen and were basically alone in there. It was very clean and hot. Perfect. Also they offered complimentary coffee, tea and ramen cup. They provided everything we needed for using the baths. "

"It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch."

"The hotel had multiple onsen each of different style. Very enjoyable. The view from the room faced forestry, which would be beautiful in autumn when the leaves turned red. The sound on rushing water from the rapids nearby gave a soothing feeling. The service staff coordination was great too, when you arrive or checked out, they will ask for your name or room number, then inform recep or the car assistant to prepare your keys. Things which were not great 1/ food at the buffet was often cold or like warm,other than soup. 2/ would have been nicer if it were kaiseki"

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "