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"Excellent location close to shopping and restaurants, Kumamoto Castle "

"The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it."

"Great place"

"A peaceful and relaxing simple retreat. Old style ryokan with tatami mats etc. We used the men only onsen and were basically alone in there. It was very clean and hot. Perfect. Also they offered complimentary coffee, tea and ramen cup. They provided everything we needed for using the baths. "

"This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were so tiny though - you needed 3 cups!!! There was a fridge, hairdryer, and a large TV. If you don’t have mobility issues, it’s less than a 10 minute walk to major shopping, which was all under cover. This was lovely because it was pouring down rain the day we arrived. Clearly the local town is very helpful as we were stuck in the rain. A lady pulled over and gave us her personal umbrella because she felt bad that we were struggling to walk from the tran stop to this hotel. It was a bit of a struggle and out of the way, even after taking the tram as close as we could (number 6) The beds were super comfy. It was really updated and the pillows were great as well. It was about a half an hour walk from the station to the hotel if you were up for the walk"

"It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch."

"I thoroughly enjoyed the aesthetics of the property and how comfortable the rooms were. The staff was very professional and responsive. The onsen facility was clean and relaxing. I look forward to visiting again. "

"The location is very convenient and the rooms were very spacious and clean. The layouts of the rooms are very well thought out for the space they have. We enjoyed our stay very much. "