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"Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim!"

"特に減点するところが見当たらない。朝食はもう少しバリエーションが欲しいと思った。辛子蓮根は良かった。"

"Convenient location, just 3 mins walk to the shopping street with many restaurants options. The tatami room is very nice! Parking is not quite friendly as it doesn’t allow to drive out once we parked, so please take this into consideration when you book this. "

"Lovely resort with nice landscaping. Room with private onsen was well furnished. Dinner and breakfast was included in price. "

"good experience at seishoko event and confortable stay like a living our house"

"Excellent location close to shopping and restaurants, Kumamoto Castle "

"A peaceful and relaxing simple retreat. Old style ryokan with tatami mats etc. We used the men only onsen and were basically alone in there. It was very clean and hot. Perfect. Also they offered complimentary coffee, tea and ramen cup. They provided everything we needed for using the baths. "

"Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time! "