Located close to Bally's Casino and Pettah Market, Shangri-La Colombo provides a rooftop terrace, an art gallery on site, and a shopping mall on site. Indulge in a hot stone massage, a facial, and Ayurvedic treatments at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Swimming pool with sun loungers and pool umbrellas
Free self parking and valet parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
An outdoor pool, express check-out, and express check-in
Guest reviews say great things about the helpful staff
Room features
All 541 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
Other amenities include:
Egyptian cotton sheets, down comforters, and rollaway/extra beds (surcharge)
Deep soaking tubs, bidets, and free toiletries
LED TVs with premium channels
LED light bulbs, free infant beds, and electric kettles
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Central
Sapphyr Lounge
Shang Palace
The Capital Bar & Grill
The Capital Bar & Grill
Things to do
Art gallery
Designer stores
Full-service spa
Hot tub
Outdoor pool
Sauna
Shopping mall
Steam room
Family friendly
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Computer station
Conference center (50,203 square feet of space)
Meeting rooms
Outdoors
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
10 treatment rooms
Aromatherapy
Ayurvedic treatments
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)
More
1 building
27 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2017
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Living plant wall
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LED TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo
Frequently asked questions
Does Shangri-La Colombo have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Shangri-La Colombo?
As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Colombo on Jul 27, 2025 start from P 7,617.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Colombo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Colombo?
Self parking and valet parking are free at this property.
What time is check-in at Shangri-La Colombo?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Shangri-La Colombo?
Check-out is at noon.
Does Shangri-La Colombo provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 75 per vehicle applies.
Where is Shangri-La Colombo located?
Located in Kompannaweediya, this beachfront hotel is in the city center and within 1 mi (2 km) of Galle Face Green and Pettah Market. Colombo City Centre and Jami Ul-Alfar Mosque are also within 2 mi (3 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Shangri-La Colombo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 336 out of 450 reviews
10 - Excellent
336
Rating 8 - Good. 76 out of 450 reviews
8 - Good
76
Rating 6 - Okay. 20 out of 450 reviews
6 - Okay
20
Rating 4 - Poor. 12 out of 450 reviews
4 - Poor
12
Rating 2 - Terrible. 6 out of 450 reviews
2 - Terrible
6
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
amazing stay. best of the best in-terms of hospitality in Colombo.
Sivagnanam
Stayed 2 nights in Jul 2025
10/10
The hotel, location and staff are absolutely amazing. We loved our stay and will be retuning back in a weeks time to continue our stay.
Yohan
Stayed 4 nights in Jun 2025
8/10
The hotel was safe clean. Great breakfast
Sharon
Stayed 2 nights in Jun 2025
10/10
The hotel was very nice and clean. The rooms were decent in size, and the bathroom was bigger than usual. The service was excellent from the breakfast staff to the pool area staff.
Adil
Stayed 5 nights in Jun 2025
10/10
Staff and facilities were amazing. Wouldnt stay anywhere else in Colombo
Harpreet
Stayed 3 nights in Apr 2025
8/10
Staff were very friendly and accommodating
Anita
Stayed 1 night in Mar 2025
10/10
Best in colombo
Mehdi
Stayed 1 night in Mar 2025
10/10
Best in Colombo
Mehdi
Stayed 1 night in Mar 2025
10/10
Excellent location and wonderfully maintained hotel and atmosphere.
Katie
Stayed 4 nights in Dec 2024
10/10
Probably the best in Srilanka
Naresh
Stayed 1 night in Mar 2025
10/10
It was the perfect way to end off our vacation in Colombo. The location was great since it was connected to the mall and the service was impeccable.
Mathumitha
10/10
Wonderful hotel with great service and restaurants and attention to detail. Staff go beyond to make you feel welcome!
DHIRESH
Stayed 1 night in Feb 2025
10/10
The staff was super helpful and the the whole process was very seemless from airport transfers to check in in our room and then very easy check out.
Sarit
Stayed 1 night in Jan 2025
10/10
What truly sets this hotel apart is the exceptional staff. The team at the central restaurant was absolutely brilliant — attentive, friendly, and incredibly professional, making every meal a memorable experience. Equally impressive were the concierge staff, who went above and beyond to ensure our stay was seamless and enjoyable. Their knowledge, warmth, and dedication to service made a lasting impression. A truly outstanding experience thanks to the people who work there.
Eshwer
Stayed 4 nights in Apr 2025
8/10
Facilities of the property and ambience was great. Rooms were clean and turned down service daily which was excellent stuff for very friendly and helpful. Unfortunately not many authentic Sri Lankan dishes in the flavour was lacking by saying that there was loads of dishes and condiments mainly orientated to its Indian food. overall experience was good.
Tania
Stayed 3 nights in Mar 2025
8/10
Nice property
Luxurious
Breakfast is big
Hassan Meralli
Stayed 1 night in Jan 2025
10/10
Excellent service, food, accommodation and location.
Dilshad
Stayed 2 nights in Sep 2024
10/10
Hospitality was top notch. They attended our needs before even we mentioned it.
Deshani was amazing.
Yildiz
Stayed 3 nights in Feb 2025
8/10
A little overpriced, but a good overall stay.
Marion
Stayed 2 nights in Oct 2024
2/10
Don’t feel like five star hotel and some staffs are racist
Akhila
Stayed 6 nights in Mar 2025
8/10
The Shangri-La is a beautiful hotel and a happy place to be in. The service at the Lounge bar was somewhat slow but the staff were always courteous and kind.
Overall, it is a super hotel, and I will definitely come back again.
Sharon
Stayed 7 nights in Dec 2024
10/10
Excellent vacation at Shangri-La! Everyone was fantastic and mr Dinesh at the hopper station at the breakfast buffe was worth the stay in it self! Best breakfast ever!
Alex
Stayed 3 nights in Jan 2025
10/10
Excellent hotel
Priyan
Stayed 2 nights in Jul 2024
10/10
Great location, the staff members are very friendly and knowledgeable
wenkai
Stayed 1 night in Aug 2024
10/10
The room is spaces with nice view. Excellent services from staffs. Love the bar with nice atmosphere and live music.