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"I liked the customer service, room maintenance. All over we liked the hotel "

"Friendly staff"

"Wonderful hotel! The hospitality is unrivaled and every guest experience memorable, from the Afternoon High Tea to the delicious buffet dinner which my well travelled son described as one of the best meals he has had. Emmanuel, the Head Concierge was extremely attentive to the needs of the guests, ensuring that their visit is both enjoyable and safe. Thank you Emmanuel!! My family and I look forward to a future return visit to the Galle Face Hotel"

"New property. Breakfast buffet is ok. Rooms are ok but some minor design faults were seen. Shower cubical has no door. Therefore water spill onto outside. Spend lot on high ceilings and blockout curtains but light still slip in to the room. "

"This hotel has an old worldly charm about it. The buffet at breakfast and dinner is incredible and the staff very pleasant. A lovely touch having someone play the piano in the evening. Would stay again when visiting Colombo. They organised a great 4 hour city tuk tuk tour too which was fantastic."

"The staff were great 7 the food is good"

"Nice, clean, great rooftop pool "

"We stay in Cinnamon Grand every time we visit SriLanka. We love the set up with the lobby and the rooms.The rooms are clean well maintained and comfortable. Staff from the lobby,managers ,staff who clean the rooms are all very friendly ,courteous and professional in their jobs.They make us feel at home every time we come . I have no reservations in recommending this hotel to any one planning to visit Colombo."

"Friendly and pleasant staff. Great service. Great views. "