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Mercure Hotel Severinshof Köln City

4.0 star property
Eco-certified Cologne hotel in Innenstadt with a 24-hour front desk

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Photo gallery for Mercure Hotel Severinshof Köln City

Restaurant
Restaurant
Point of interest
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
  • Parking available
The current price is P5,034
P5,655 total
includes taxes & fees
Mar 6 - Mar 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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NH Köln Altstadt

  • Pet friendly
  • Free WiFi
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8.4 out of 10, Very Good, (1002)
The price is P4,581
P5,147 total
includes taxes & fees
Feb 23 - Feb 24
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About the neighborhood

Map
Severinstr. 199, Cologne, NW, 50676

What's nearby

  • Chocolate Museum - 10 min walk
  • Old Market - 13 min walk
  • Cologne Cathedral - 19 min walk
  • LANXESS Arena - 4 min drive
  • Cologne Trade Fair Grounds - 5 min drive

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬1 min walk
  • ‪Okinii Köln GmbH - ‬4 min walk
  • ‪Jogisushi - ‬5 min walk
  • ‪Toscanini - ‬6 min walk
  • ‪Klein's Backstube - ‬3 min walk

About this property

Mercure Hotel Severinshof Köln City

Upscale eco-certified hotel near Old Market
Located close to Wallraf-Richartz Museum and City Hall, Mercure Hotel Severinshof Köln City provides a terrace, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, smoke-free premises, and a front-desk safe
  • A banquet hall, multilingual staff, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 253 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with premium channels
  • Electric kettles, desks, and desk chairs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 19 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

Is Mercure Hotel Severinshof Köln City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Hotel Severinshof Köln City?

As of Feb 5, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Severinshof Köln City on Mar 6, 2025 start from P 5,033.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Severinshof Köln City?

Self parking is available for EUR 19 per day.

What time is check-in at Mercure Hotel Severinshof Köln City?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Mercure Hotel Severinshof Köln City?

Check-out is at noon.

Where is Mercure Hotel Severinshof Köln City located?

Located in Innenstadt, this eco-certified hotel is within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and City Hall. Romano-Germanic Museum and Great St. Martin Church are also within 1 mi (2 km). Severinstrasse U-Bahn is only a 2-minute walk and Ulrepforte U-Bahn is 10 minutes.

Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 427 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nurhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for one night…
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly. The morning breakfast was very impressive. Very close to the chocolate museum and other sites. Very walkable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Adil

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 4 nights in Dec 2024

4/10 Poor

Elizabeth, oakland

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)
Stayed 4 nights in Dec 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.
Stayed 3 nights in Dec 2024

8/10 Good

Varinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.
Stayed 3 nights in Dec 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to a metro stop and shops.
Stayed 4 nights in Nov 2024

8/10 Good

Gideon, Caesarea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great restaurant and exceptional breakfast. Heating system was not good enough and phone was broken so I needed to go to the lobby to ask to fix. The staff is exceptional nice and helpful. But some maintenance work is a must.
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a gritty part of the city
Stayed 7 nights in Sep 2024

10/10 Excellent

Caitlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to set up home base, I fully recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

Waleed

Stayed 2 nights in Sep 2024

6/10 Okay

Brenda Jean

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is a bit of a walk to get to the Altermarket but very doable. My room carpet was filthy and the room smelt like stale cigarettes. Would not stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I wanted to like this hotel as the location was convenient and the room sizes were good, however upon entering the hotel lobby, there was a very strong odor, which seemed to continue throughout the property. Additionally the room was in need of maintenance. The curtains were stained, the ceiling had signs of water damage and the bathroom needed some attention.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness
Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).
Stayed 3 nights in Sep 2024

10/10 Excellent

John, Irvine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great central location for walking. Nice on site dining and amenities. Poor WiFi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, secure parking underneath hotel. Spacious rooms, nice breakfast, good location to explore.
Stayed 1 night in Jul 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand
Stayed 4 nights in Jul 2024

8/10 Good

Sarah Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well appointed Little walk from downtown but not far
Stayed 1 night in Jul 2024

8/10 Good

Craig Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram station but quiet at evenings
Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge, Guatemala

Stayed 2 nights in Jun 2024