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"The Hacienda was absolutely gorgeous, The staff was very nice and very accommodating. It was not full the day that we visited, but the bedrooms were very clean, we could not used the sauna because it was not working and the jacuzzi never got heated I guess it got damaged or it did not got heated enough at the time we used it. Love the sight and the calmness of the place."

"Every aspect of our stay was outstanding. The building and rooms were very well designed and beautiful. The owner and staff went avoce and beyond with their friendliness and attention to detail."

"Gorgeous location and incredible service."

"Great Hotel, much better than most 4 star hotels in Europe. Spacious rooms with 5 star linens"

"Very nice ; hotel very remote and lots off nature. Near to the volcano "

"Romantic and relaxing, this property is absolutely stunning! There are tropical plants and waterfalls, bird and wildlife sightings, and of course….the natural thermal pools. "

"We had a large suite which was very comfortable. The bedding is some of the best we've ever experienced. The rooftop spa was nice and had great views. The neighborhood is fun with small cafes, restaurants and shops. Cabs were conveniently queued in front of the mall complex next door."

"The hotel was wonderful but the restaurant is very limit in their menue"

"The hotel was absolutely spectacular—everything from the cleanliness to the decor and amenities exceeded my expectations. However, the bartender service was a bit slow, which was disappointing given how amazing everything else was. Overall, still a great experience, and I would definitely stay here again!”"