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DoubleTree by Hilton Cleveland East Beachwood

4.0 star property
Suburban hotel with a 24-hour fitness center and a sauna

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Photo gallery for DoubleTree by Hilton Cleveland East Beachwood

Lobby
Lobby
Indoor pool, outdoor pool
Interior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast available

Room options

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Jul 20 - Jul 21
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About the neighborhood

Map
3663 Park East Dr, Beachwood, OH, 44122

What's nearby

  • Pinecrest Plaza Shopping - 1 min drive - 0.8 km
  • ETON Chagrin Blvd Shopping Center - 2 min drive - 1.5 km
  • Legacy Village - 5 min drive - 6.0 km
  • Thistledown Racetrack - 6 min drive - 7.5 km
  • Cleveland Clinic - 16 min drive - 13.6 km

Getting around

  • Warrensville Station (Blue Line) - 6 min drive
  • Cleveland Station - 24 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Piada Italian Street Food - ‬17 min walk
  • ‪Condado Tacos - ‬4 min drive
  • ‪Heck's Cafe - ‬15 min walk
  • ‪Pinstripes - ‬3 min drive

About this property

DoubleTree by Hilton Cleveland East Beachwood

Upscale hotel in the business district
You can look forward to a grocery/convenience store, an arcade/game room, and dry cleaning/laundry services at DoubleTree by Hilton Cleveland East Beachwood. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • Concierge services, 1 meeting room, and smoke-free premises
Room features
All 404 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

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includes taxes & fees
Jul 20 - Jul 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1976
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 6.00 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel Beachwood East
Hotel DoubleTree by Hilton Cleveland East Beachwood Beachwood
Beachwood DoubleTree by Hilton Cleveland East Beachwood Hotel
Hotel DoubleTree by Hilton Cleveland East Beachwood
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree Hilton Cleveland East Beachwood Hotel
DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel
DoubleTree Hilton Cleveland
Doubletree Hilton Cleveland
DoubleTree by Hilton Cleveland East Beachwood Hotel
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree by Hilton Cleveland East Beachwood Hotel Beachwood

Frequently asked questions

Does DoubleTree by Hilton Cleveland East Beachwood have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is DoubleTree by Hilton Cleveland East Beachwood pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 35 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Cleveland East Beachwood?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Cleveland East Beachwood?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Cleveland East Beachwood?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Cleveland East Beachwood located?

Situated near the airport, this hotel is within 2 mi (3 km) of ETON Chagrin Blvd Shopping Center, Pinecrest Plaza Shopping, and Maltz Museum of Jewish Heritage. St Dominic Catholic Church and Legacy Village are also within 6 mi (10 km).

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DoubleTree by Hilton Cleveland East Beachwood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and good food.
Stayed 4 nights in Nov 2019

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing I am a diamoId Hilton member and i can't believe this was a Hilton .
Stayed 5 nights in Sep 2021

8/10 Good

Taresa Hyshaw

Liked: Staff & service
Need updates to inside hotel.
Stayed 1 night in Sep 2021

6/10 Okay

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities

Not available

I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Stayed 1 night in Sep 2021

4/10 Poor

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dissatisfied

The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Stayed 4 nights in Sep 2021

10/10 Excellent

Leonid

Stayed 2 nights in Aug 2021

6/10 Okay

Tiffany Holmes

Liked: Staff & service, amenities, property conditions & facilities
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasn’t open. Bathtub drain was clogged.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
Stayed 2 nights in Aug 2021

6/10 Okay

Mary Margaret

Liked: Staff & service
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Stayed 4 nights in Aug 2021

6/10 Okay

Derrick

I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Stayed 2 nights in Aug 2021

4/10 Poor

Shana S

Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
Stayed 3 nights in Aug 2021

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, room comfort
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was filthy. I would not recommend.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful Easy check in and out
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was conveniently off the highway and close to many places in Cleveland
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
Stayed 1 night in Aug 2021

6/10 Okay

Donica

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.
Stayed 3 nights in Jul 2021

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horrible experience!

Horrible experience! My shower was broken and only produced scalding hot water, I was transferred to a different room where the air conditioning didn’t work. One of the worst experiences of my business travel life.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, friendly staff.
Stayed 1 night in Jul 2021