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"Booked the twin bed hotel rooms. The rooms are quite small (as expected for a city hotel) but they are very clean with a practical layout. They provided two kinds of pillows, buckwheat and down, as well as nightwear. The rooms were cheaper if you opt for no housekeeping during the stay, but they delivered fresh towels, daily. Having an onsen is a real bonus. As the room is small, there’s no space to layout your suitcase so I would recommend minimal shopping and hand carry luggage sizes only. With a 5-10 min walk, the dining options were fantastic. The major shopping street is about 15 min walk away. The Toho subway exit is at the hotel front door. Excellent location. Would definitely book here again. "

"Service was great. the staff were all very professional"

"Clean and quite"

"I stayed in western room. Clean room; comfy bed. Love the grand baths. Lots of pools; has indoor and outdoor. "

"Central location. Walkable area to restaurants and shopping areas. Very clean and comfortable rooms. "

"Excellent service and location. This hotel is my choice in Sapporo."

"Overall excellent choice for staying in Sapporo "

"3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag."

"Awesome!"