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Fairmont Chicago at Millennium Park

4.5 star property
Family-friendly Chicago hotel in Downtown Chicago with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairmont Chicago at Millennium Park

Front of property - evening/night
Courtyard
Lobby
Breakfast, lunch, dinner served; American cuisine
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Housekeeping
The price is P9,842
P13,252 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom (Mobility Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Concierge Service, Park View (Signature Parkview Gold King)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Concierge Service, Park View (Signature Parkview Gold King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Premium bedding, down comforters, pillowtop beds, minibar

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 101.9 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (or Park or Lake View)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lake View (or Park or Lake View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 64.9 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Park View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Park View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Premium bedding
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Premium bedding, down comforters, pillowtop beds, minibar

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 65 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Fairmont Gold, Suite, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold, Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Lake View (or striking Park View(18-36th floor)

Premium bedding, down comforters, pillowtop beds, minibar

Signature Room, 1 King Bed, Lake View (or striking Park View(18-36th floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Lake View (or striking Park View 18-36th floor)

Premium bedding, down comforters, pillowtop beds, minibar

Signature Double Room, 2 Double Beds, Lake View (or striking Park View 18-36th floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View (Mobility Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, City View (Fairmont)

Premium bedding, down comforters, pillowtop beds, minibar

Double Room, 2 Double Beds, City View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Fairmont King)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lake View (Fairmont King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Premium bedding, down comforters, pillowtop beds, minibar

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 67 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Concierge Service, City View

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
200 North Columbus Drive, Chicago, IL, 60601

What's nearby

  • Millennium Park - 4 min walk - 0.4 km
  • Michigan Avenue - 4 min walk - 0.4 km
  • Chicago Theatre - 7 min walk - 0.6 km
  • State Street - 7 min walk - 0.6 km
  • Chicago Riverwalk - 8 min walk - 0.7 km

Getting around

  • Millennium Station - 6 min walk
  • Randolph-Wabash Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive

Restaurants

  • ‪Giordano's - ‬4 min walk
  • ‪Swissotel Chicago - ‬3 min walk
  • ‪Rosebud on Randolph - ‬4 min walk
  • ‪Wildberry Pancakes & Cafe - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk

About this property

Fairmont Chicago at Millennium Park

Eco-certified family-friendly hotel near Millennium Park
A short walk from Chicago Riverwalk and Michigan Avenue, Fairmont Chicago at Millennium Park provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in a massage at Leaf Spa, the onsite spa. The on-site American cuisine restaurant, Lobby Bar, offers breakfast, lunch, dinner, and happy hour. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 bars and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), access to a nearby health club, and express check-out
  • Express check-in, supervised childcare (surcharge), and free newspapers
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 687 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch HDTVs with Netflix and premium channels
  • A personal chef, on-request microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 81 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 31 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Toro Chicago

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 63,001 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 45 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • iPod dock
  • Netflix

Food and drink

  • Chef service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Nearby fitness center access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 31 to 40 per person
  • Fee for in-room wireless internet: USD 18.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 81 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Chicago Millennium Park Hotel
Fairmont Millennium
Fairmont Millennium Hotel
Fairmont Millennium Hotel Chicago Park
Chicago Fairmont
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Fairmont Millennium Park Hotel
Fairmont Millennium Park
Fairmont Chicago at Millennium Park Hotel
Fairmont Chicago at Millennium Park Chicago
Fairmont Chicago at Millennium Park Hotel Chicago

Frequently asked questions

Is Fairmont Chicago at Millennium Park pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Fairmont Chicago at Millennium Park?

As of Dec 31, 2024, prices found for a 1-night stay for 2 adults at Fairmont Chicago at Millennium Park on Jan 2, 2025 start from P 9,842.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fairmont Chicago at Millennium Park?

Valet parking is available for USD 81 per day.

What time is check-in at Fairmont Chicago at Millennium Park?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Fairmont Chicago at Millennium Park?

Check-out is at 11:00 AM.

Where is Fairmont Chicago at Millennium Park located?

This family-friendly Chicago hotel is located in the historical district, within a 5-minute walk of Maggie Daley Park, Millennium Park, and Michigan Avenue. Chicago Theatre and State Street are also within 10 minutes. Randolph-Wabash Station is 7 minutes by foot and State Station is 8 minutes.

Fairmont Chicago at Millennium Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 947 out of 1578 reviews" "
Rating 8 - Good. 311 out of 1578 reviews" "
Rating 6 - Okay. 165 out of 1578 reviews" "
Rating 4 - Poor. 76 out of 1578 reviews" "
Rating 2 - Terrible. 79 out of 1578 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2024

10/10 Excellent

Rio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely dry-We had to ask for a humidifier and it was delivered. Otherwise, the staff was friendly the Gold Lounge was wonderful for my family to use. This is our second Fairmont location to use (first in Toronto) and we hope to use Fairmont for all our future staycations and vacations.
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fabulous. It was decorated very cute for Christmas and the whole place felt very clean. Would definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and friendly! They gave us a complimentary upgrade which was so amazing! Very nice & clean rooms with nice views. Definitely will be back! Even got a free drink at the bar ❤️
Stayed 1 night in Dec 2024

2/10 Terrible

Salwa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old dirty rooms, stains on towels and hair in shower, pillows, bathroom floor. Tiny rooms , non working outlets, broken coffee machine. Asked for this got be fixed in vain. Hotel disent live up to its name and reputation.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALISON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team amazing stay. Friendliest team at a hotel i have encountered. Great holiday decor. Still wondering why our room floors sloped. Everyone i asked had a different answer. Lol didn't bother me and we rolled a ball down the diff slopes because one team member was like our floors don't slope.
Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot, close to transit and walking distance to downtown destinations. Reasonable value for price, although the "urban experience fee" isn't worth it compared to other options in the area.
Stayed 5 nights in Dec 2024

10/10 Excellent

Teresa Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch facility upgrade to Gold if you can…the exclusive lounge and amenities are worth it!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Maria Elizabeth

Traveled with partner
We love our stay and everyone was so nice and welcoming, thank you
Stayed 6 nights in Dec 2024

8/10 Good

ANDRES, SAN PEDRO GARZA GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amal

Liked: Cleanliness, staff & service
Cc
Stayed 3 nights in Nov 2024

10/10 Excellent

Evelyn, Waterloo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is beautiful and staff are superb!
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus Alberto Padilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas decorations were beautiful! Everything from the hotel was just perfect!
Stayed 3 nights in Dec 2024

8/10 Good

Zuri

Liked: Cleanliness
Nice in side
Stayed 1 night in Oct 2024

8/10 Good

jovic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employee hospitality is great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Christmas decorations were phenomenal we walked inside a couple other hotels in the surrounding area and nothing compared to the Fairmont
Stayed 4 nights in Dec 2024

10/10 Excellent

Guyvisana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Troy, Caledonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Joshua

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

tania

Traveled with family
called to ask one simple question and was left on hold for over 20 mins . Called from a different phone and was answered right away. Need better staff members

2/10 Terrible

Ning

Stayed 2 nights in Oct 2024

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was on point
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024