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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and airport shuttle service

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Billiards
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
The price is P5,869
P6,764 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 3 min drive - 2.0 km
  • Bank of America Stadium - 7 min drive - 7.6 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 8.8 km

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Bank of America Stadium
A free breakfast buffet, a free roundtrip airport shuttle, and an arcade/game room are just a few of the amenities provided at Tru by Hilton Charlotte Airport Lake Pointe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), 1 meeting room, and a front-desk safe
  • A vending machine, outdoor furniture, and luggage storage
  • A banquet hall, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from November 02 to April 30.

How much does it cost to stay at Tru by Hilton Charlotte Airport Lake Pointe?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Charlotte Airport Lake Pointe on Dec 29, 2024 start from P 5,868.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Airport Lake Pointe?

Self parking is available for USD 10 per day.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-out is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is 1 mi (1.7 km) from Billy Graham Library and within 3 mi (5 km) of Charlotte Regional Farmers Market and Renaissance Park. York Road Community Park and Carolinas Aviation Museum are also within 3 mi (5 km).

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1070 reviews" "
Rating 8 - Good. 157 out of 1070 reviews" "
Rating 6 - Okay. 58 out of 1070 reviews" "
Rating 4 - Poor. 26 out of 1070 reviews" "
Rating 2 - Terrible. 34 out of 1070 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

NOEL

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle van from and to airport is very accomodating. Kind driver as well
Stayed 1 night in Dec 2024

6/10 Okay

Johnny

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was absolutely tiny. Extremely hot and couldnt get it to cool dow. Also, the towel rack fell off the wall, took 2 days to get someone to come fix it.
Stayed 1 night in Dec 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coean and easy
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and ease of airport shuttle. Outstanding coffee bar selection.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was smooth and easy and the hotel staff was gracious to let us have late checkout. The hotel is clean and comfortable. The coffee was great and breakfast had plenty of options
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we did check in late due to a canceled flight but the lady working at front desk was super friendly and helped us with toiletries since we had nothing!
Stayed 1 night in Dec 2024

8/10 Good

Leslie

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Very modern. Room was small but very clean and nice.
Stayed 1 night in Dec 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotless and comfortable and very quiet
Stayed 1 night in Dec 2024

4/10 Poor

Nathan

Traveled with family
Disliked: Staff & service, amenities
$10 per night for parking $1.99 processing fee. So figure that into the rate when booking. The room was so small you can barely walk around the bed and the furniture. The front desk staff were rude. There was a big funky spot that could’ve been wiped clean on the bench as soon as we walked in the room. I’m not gonna say what it looked like. We stay at Hilton every where we go and this was our first Tru. And will be our last. Breakfast isn’t until 7. If you have a 9 am flight you don’t have time to eat.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, staff were very kind
Stayed 1 night in Dec 2024

8/10 Good

william

Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Near the airport and a clean well kept hotel
Stayed 1 night in Oct 2024

8/10 Good

Lance, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Several Hilton Airport Hotels, make sure you jump in correct shuttle—most note Hilton Airport, definitely more than one 😥
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and super clean. Staff was cheerful and kind.
Stayed 1 night in Dec 2024

8/10 Good

Carrie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Gisella

Clean and nice
Stayed 1 night in Nov 2024

8/10 Good

Heather, Kansas City

Liked: Cleanliness, property conditions & facilities
Airport shuttle since my flight left without me
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel overnight after missing our connecting flight and not being able to get a rescheduled flight until the following morning. I booked without reading the reviews as it was a Hilton and usually Hilton hotels are nice. We checked in after 11:00 pm, had some food from their convenience area, slept, showered and checked out at 6:00 am. They provide a free shuttle to the airport. The hotel was clean and nice, great body wash, lotion and toiletries. They even gave us complimentary toothbrushes as we did not have ours with us. Only downside was the area outside the hotel smelled like sewer. I’m not sure why, but in your room you did not notice the odor. Would stay here again if I ever get stuck at Charlotte Airport.
Stayed 1 night in Nov 2024

8/10 Good

mike

Stayed 1 night in Nov 2024

6/10 Okay

Zachery

Disliked: Staff & service
They now charge 12 dollars a night for parking. Kind of ridiculous as there is plenty of space and is not downtown. Won’t be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and comfortable room with king size bed. The check in and out staff were wonderful! So convenient to have breakfast included and there were so many great choices.
Stayed 1 night in Nov 2024

10/10 Excellent

Delma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2024