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"The bathroom floor could be quite slippery after coming out of the shower with wet feet. The shower controls were quite difficult to suss out . "

"Good"

"All of the staff at the Duke of Normandie were incredibly friendly and extremely helpful which is a brilliant combination and makes your stay even more enjoyable and completely hassle free. Thank you "

"Would stay again. Friendly staff, lovely location, excellent food"

"Lovely hotel. We loved the atmosphere and the cleanliness. Very modern and comfortable. Breakfast was nice and they had gluten free options too. We loved the jazz night and the food in the restaurant was excellent again with gluten free options. "

"It was great hotel with very friendly staff and excellent facilities."

"Fabulous location. terrific hotel and brilliant staff "

"The staff were exceptional and everybody was polite, friendly and knew their jobs. Customer service was excellent. "

"Staff are super friendly and helpful. Room cleaned every day. No air con but fans are provided. Large spacious family room with 1 double and 2 singles. Lots of clothes storage. Some of the furniture and decor is a bit tired. Room was a bit noisy from road below. No leisure facilities but were able to use the nearby Monterey which was also fabulous. Amazing roof terrace at the Royal. Bar food in both hotels was lovely and same friendly service in both. Would recommend. "