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"Centrally located in St Peter Port, with friendly staff and good cleanliness. There were numerous steps to access our room with no lift access (room 30, but the same number of steps for other rooms in this area of the hotel). There was a very large step down from the bedroom to the bathroom. We would be happy to return to The Duke of Normandie should we visit Guernsey again."

"Upon our arrival we were greeted by Stephen (the head porter), our bags were taken from us and we were offered a chilled glass of orange juice whilst we were checked in. We made our way up to our room (86 - sea view balcony) and our bags were only a minute or two behind us. Our room was just large enough, the king-sized bed was really comfortable, the bathroom was fab, and the balcony had the best view of St Brelade's bay just over the road. We walked on the beach and then swam in the sea or outdoor pool every morning, the pool opened at 8:00 and had towels and adjoining changing facilities. The gym/indoor pool opened at 6:00, and whilst it was all fab we preferred outdoors. Breakfast was spot on, we had a great self-service choice and could also order from a good selection - I ordered omelettes and vegetarian sausages most mornings. The waiting staff were among the most professional I've ever met (Hilary was our favourite - he was always smiling) and our greeter Leo was just the nicest chap ever (he's worked there for sixty years...). We only ate dinner in the hotel once, as there is a great selection of restaurants within easy walking distance, and it was excellent - but a couple of vegan, and a few more vegetarian dishes, would be a great addition. As with most top hotels it's the amazing staff that make it such a great place (nothing was too much trouble for them and it was obvious that they all love what they do), along with the top location obviously. Just amazing..."

"Wonderful stay and great staff! Great pick. Very accommodating. Restaurant food is wonderful. Will stay again!"

"All the things we needed were excellent, and there were plenty of other things available we didn't need. The best healthy breakfasts we've ever had, and plenty of it. Cleaning and hygeine A1. Fridge was roomy, quiet and cold. Nothing to disloke."

"Our group of 7 felt that the staff were super helpful; cheerful and obliging. The Manager was excellent and really helped us out on the day of departure when he very kindly drove us to the airport when no taxis were available. Would definitely go back. Loved the terrace area. We had large family room - perfect for 3 adults to share. Breakfast was individually cooked and care was taken in presentation. Thank you guys. "

"Nice old building comfortable rooms Excellent breakfast Friendly staff Location good for the mobile Not disabled suitable "

"Great break for the 2 of us will return"

"All the hotel staff were so friendly and polite. Our room was cleaned to perfection every day and anything we requested was provided quickly and efficiently."

"Fantastic position, great staff, big room with amazing view. "