Pet friendly Hotels in Cát Bà, Hai Phong

"Absolutely beautiful resort but very little English spoken. Restaurant service was exceptionally poor and food was of very basic quality. The scallops were overcooked to the point they couldn’t even be scraped off the shell and that was after a 1.25hour wait for our meals with only 10 people in the restaurant. The wait at the beach bar was at least 30min each time as the staff were more concerned with their phones and talking to each other rather than serving customers. "

"Staff were very friendly and helpful."

"Very nice place to stay, clean, superb staff that helped set up tour and transportation, close to many eateries."

"Property was closed and under renovation!! No prior warning was given before to check in! Property was uncontactable."

"Read great reviews online, however, our crew was overall disappointed with our stay for several reasons: CONS: - address listed was incorrect so we drove to two different locations / paid for two cabs, which is rather frustrating. the locals never heard of the hotel so I assume it's fairly new. we even relisted the location on google maps with the owner upon arrival..! - the room isn't a real "room" but more like a garage with makeshift wall - the sliding door was locked with a padlock and...

"Very nice and helpful staffs. About 6 minutes walk to Cat Ba port. Good location to restaurants & bars."

"There were cockroaches in the restaurant, which I guess is ok since it is an island the the restaurant in outside. But there were also cockroaches in the dorm room. There were rats on the roof that would make a lot of noise at night. The breakfast was pretty good though and the view from the breakfast restaurant was amazing! "