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Capetonian Hotel

4.0 star property
Suburban hotel with a 24-hour front desk and a restaurant

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Photo gallery for Capetonian Hotel

Front of property - evening/night
1 bedroom, in-room safe, individually furnished, desk
Terrace/patio
Living area
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
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About the neighborhood

Map
Pier Square, Heerengracht, Cape Town, Western Cape, 8001

What's nearby

  • Cape Town International Convention Centre - 2 min walk - 0.2 km
  • Long Street - 3 min walk - 0.3 km
  • Cape Town Cruise Terminal - 9 min walk - 0.8 km
  • Two Oceans Aquarium - 19 min walk - 1.6 km
  • Cape Town Stadium - 3 min drive - 2.4 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 9 min walk
  • Cape Town Intl. Airport (CPT) - 20 min drive

Restaurants

  • ‪Col'Cacchio - ‬6 min walk
  • ‪The Food Lover's Market - ‬4 min walk
  • ‪Yu - ‬2 min walk
  • ‪Westin Executive Club - ‬5 min walk
  • ‪Mrkt - ‬1 min walk

About this property

Capetonian Hotel

Upscale hotel near Long Street
Located close to Two Oceans Aquarium and Cape Town Stadium, Capetonian Hotel provides a terrace, dry cleaning/laundry services, and a conference center. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and 3 meeting rooms
  • Outdoor furniture, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 169 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Afrikaans, English, Xhosa, Zulu

Similar properties

Restaurant

Capetonian Hotel

  • Restaurant
  • Gym
  • Parking available
  • Business services
7.0 out of 10, Good, 22 reviews
Capetonian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 195 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 195 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Capetonian Hotel
Capetonian Hotel Cape Town, South Africa
Capetonian Hotel Cape Town
Capetonian Cape Town
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

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Capetonian Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 155 reviews
Rating 8 - Good. 63 out of 155 reviews
Rating 6 - Okay. 22 out of 155 reviews
Rating 4 - Poor. 14 out of 155 reviews
Rating 2 - Terrible. 9 out of 155 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the city centre. Friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Cape Town Hotel

Excellent attentive service in a reasonably priced well located hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Lilian

The rooms were very spacious and clean
Stayed 5 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Cape Town hotel with wonderful service a

Wonderful service in a perfect location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Cape Town hotel at good rate &location

Very pleased with this well located hotel within easy walking to the cruise terminals and the Victoria and Albert complex. Lots of restaurants in the area and easy to book a variety of tours.
Stayed 1 night in Mar 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at check in were great and very helpful.
Stayed 1 night in Feb 2023

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the CTICC properties and also to the waterfront market (V&A)
Stayed 5 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the downtown area
Stayed 7 nights in Mar 2023

8/10 Good

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice like colonial style but needs a refurbishment. Staff were friendly an helpful.
Stayed 1 night in Mar 2024

8/10 Good

SABELLE

Liked: Staff & service, room comfort
The manager Teagan was exceptionally lovely and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Truelove

Liked: Property conditions & facilities
The property is safe and well maintained. It is strategically located and a walkable distance to my event location.
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Overall very good.
Stayed 1 night in May 2023

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very big Family Room

The family room was very big with 2 separate bedrooms- one bathroom por both room ( which needs a renovation asap). Except for the bathroom, we really enjoyed our stay!
Stayed 1 night in Apr 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The capetonian hotel

Overall a very pleasant stay. Its near the V and A waterfront and bus routes. However, I would recommend that they replace carpets with tiles and replace the tub with a corner shower.
Stayed 6 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Staff & service

Convenient, cost-effective business stay

This hotel is certainly convenient for functions in and around the CTICC which was perfect. The hotel could do with an upgrade as there are some minor repairs needed that become apparent when staying more than one evening. But, overall, I would stay here again.
Stayed 3 nights in Sep 2022

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need for a quick stay

Right off the main N2 highway so very convenient but at the same time you'll have to drive out into a busy street. Free parking right outside the back entrance of the hotel with security around. Check in was fuss free and the rooms were spacious. Everything was clean and I enjoyed my stay. Only thing was, I thought the hotel safe could be larger as my 15inch laptop couldn't fit.
Stayed 1 night in Mar 2024

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Staff are very polite and accommodating and always greet you with warmth and kindness. Convenient. Halaal dining options. Prayer rooms and qibla directions available. Ample places to eat in walking distance and very close to other places such as waterfront. Convenient parking and I felt very safe there.
Stayed 1 night in May 2023

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business stay

Lovely large room, laptop safe, plenty of cupboard space for business stay. Lots of hot water but very narrow shower (looks like a bath conversion) which was awkward. No mattress protector which was odd. Breakfast was ample and varied. Staff were friendly and professional. Hotel is well appointed and brilliantly positioned across the road from the CTICC.
Stayed 2 nights in Feb 2023

4/10 Poor

Kumar

Disliked: Staff & service, property conditions & facilities
Hotel condition is poor, toilet doors no lock, phone to reception not working, staff not professional, too easy going. Should not be 4star rather 3star is more appropriate.
Stayed 5 nights in Jun 2023

8/10 Good

T

Liked: Cleanliness, staff & service
Disliked: Room comfort

OK to stay, but don't expect to much

While clean, with friendly staff, the comfort was not optimum: The pillows were hard, and the aircon blew across the bed, and froze one ear. Avoid eating in for dinner - the food was cold, unimaginative and expensive. There's many restaurants within 10 minutes walk with good food and cheaper. The daily rates make this an OK stay. I might do it again, with the caveats above. (Bring your own pillow, don't eat in.)
Stayed 4 nights in Nov 2022

8/10 Good

Fauzia

Liked: Staff & service, property conditions & facilities
On my initial booking I read that the hotel provides free shuttles to the shopping malls unfortunately this wasn’t the case .. hotel staff said that the facilities got canceled during covid .. this wasn’t updated on internet
Stayed 8 nights in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It was okay. Served a purpose. Tv in the room was broken and they couldn't fix it so i was moved. Had to repack and move rooms. A bit painful. The shower was a bit slippery for me, so be careful! Food was excellent when I ate dinner the one night at the hotel. A bit pricey, but okay. Also I like to put bills on my room and they wouldn't;t let me do that.
Stayed 3 nights in Dec 2023

6/10 Okay

Bilal

Liked: Cleanliness, staff & service
Disliked: Room comfort

Improvement

The shower head was so low it was knocking my head in the shower The fridge was making a noise at 2 am in tje morning
Stayed 1 night in Nov 2022

4/10 Poor

ML

Disliked: Cleanliness, property conditions & facilities, room comfort
Cushions on bed to hard. Floors need a good sweep Could not connect tv onto netflix, youtube or any other services Loved the water that was placed in the rooms every day Room service took nearly two hours... For toasted sandwiches Saturday morning breakfast was stale. Toilet in reception area smells like smoke, bad odour and was broken
Stayed 3 nights in Jan 2024

4/10 Poor

Stacey

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 4 star hotel!! Avoid!

Take time before booking this hotel to decide whether it really is for you for not. As a traveller from the UK this is not a 4 star hotel it is a 2 at best. I booked for 3 nights and left early to book somewhere else as I wanted to get out. The rooms smelt of smoke, there was no sheet on the bed, only 1 hard pillow was provided. The hotel overall was tired and outdated, If you were a solo traveller I wouldn’t feel comfortable staying there alone.
Stayed 3 nights in Mar 2023