10/10 Excellent
Chihara, San Jose
Traveled with partner
Feb 11, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I planned a weekend getaway for my husband’s birthday. Our whole experience was wonderful. We originally booked a stay at Brannan Cottage Inn, but was offered a complimentary upgrade to a room at their brand new hotel in the heart of Calistoga downtown for being an Expedia VIP member. I’m sure the inn is as wonderful, but our room was just beautiful and well thought out. The bathroom floor and toilet seat were heated! Warm feet, warm butt.
I can go on forever about the room, but what deserves more bragging is our host, Nicole. Although we didn’t see her in person because, I’m guessing, she was at the Branna Cottage Inn location, she was in constant communication with us, letting us know when our room was ready, how to access the main building and room, where free parking lots were located. Everything! Even though there was no reception desk at the Brannan Lofts location, the Cottage Inn was less than a 5-min walk if you needed anything, which we didn’t because everything was already there!
Another thing that we appreciated was free breakfast at Sam’s General Store. Everything we ate was delicious.
We cannot wait to be back and stay at Brannan Lofts Hotel.
Chihara
Stayed 1 night in Feb 2025