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Rio Quente Resorts - Cristal Resort

3.5 star property
Resort with private beach, 2 outdoor pools

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March 2025

Photo gallery for Rio Quente Resorts - Cristal Resort

2 outdoor pools, pool umbrellas, sun loungers
Interior
Children's activities
Fitness facility
Minibar, in-room safe, desk, blackout drapes
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Gym
  • Spa
  • Pool

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Promo Black Suíte Luxo

Minibar, in-room safe, desk, blackout drapes

Promo Black Suíte Luxo

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Digital channels
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Large Twin Sofa Bed

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About the neighborhood

Map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000

What's nearby

  • Serra de Caldas State Park - 1 min walk
  • Hot Park - 9 min walk
  • Parque das Fontes - 11 min walk
  • Acqua Park diRoma - 27 min drive
  • Water Park - 29 min drive

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 79 min drive

Restaurants

  • ‪Restaurante - ‬6 min walk
  • ‪Bar dos Ventos - ‬2 min walk
  • ‪Bar Pier Point - ‬7 min walk
  • ‪Choperia San Sarah - ‬3 min drive
  • ‪Casa de Cora Restaurante - ‬13 min walk

About this property

Rio Quente Resorts - Cristal Resort

Family-friendly resort
A free breakfast buffet, free water park access, and a swim-up bar are just a few of the amenities provided at Rio Quente Resorts - Cristal Resort. With a nearby private beach, snorkeling, and fishing, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a body treatment, or a body wrap at the onsite spa. Be sure to enjoy pizza at one of the 8 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, rafting, and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and mini golf.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a lazy river, a waterslide, and sun loungers
  • A free area shuttle, 4 outdoor tennis courts, and a front-desk safe
  • A 24-hour front desk, an elevator, and tour/ticket assistance
  • A porter/bellhop, concierge services, and luggage storage
Room features
All 104 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 4 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar dos Ventos
  • Marolo Cafe
  • Pizzaria Oliva
  • Restaurante Giardino
  • Stella Artois Lounge

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Mini golf
  • Playground
  • Rafting
  • Snorkeling
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Rio Quente Resort s Cristal Resort
Rio Quente s Cristal Resort
Rio Quente Resorts Cristal Resort
Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Frequently asked questions

Does Rio Quente Resorts - Cristal Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Rio Quente Resorts - Cristal Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rio Quente Resorts - Cristal Resort?

There is free parking nearby.

What time is check-in at Rio Quente Resorts - Cristal Resort?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Rio Quente Resorts - Cristal Resort?

Check-out is at 10 AM.

Where is Rio Quente Resorts - Cristal Resort located?

This family-friendly Rio Quente resort is within a 10-minute walk of Serra de Caldas State Park and Hot Park. Parque das Fontes is 0.6 mi (0.9 km) away.

Rio Quente Resorts - Cristal Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 81 reviews" "
Rating 8 - Good. 25 out of 81 reviews" "
Rating 6 - Okay. 15 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

2/10 Terrible

Wialli Ferreira

Traveled with partner
Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

leticia

Stayed 2 nights in Nov 2022

8/10 Good

Alexandre

Stayed 6 nights in Jun 2022

10/10 Excellent

Luis

Stayed 3 nights in May 2022

8/10 Good

ismaria

Stayed 1 night in Mar 2022

10/10 Excellent

Frederico

Stayed 2 nights in Nov 2021

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2021

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2021

6/10 Okay

Vanessa

Stayed 2 nights in Sep 2021

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service
Enttäuschend
Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021

6/10 Okay

Bruna

Traveled with family
Disliked: Cleanliness, staff & service
Lugar lindo, serviço péssimo e cobrança abusiva
A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021

6/10 Okay

Cleisson

Stayed 4 nights in Jul 2021

10/10 Excellent

Fabio

Stayed 2 nights in Dec 2020

10/10 Excellent

Edson

Stayed 3 nights in Nov 2020

4/10 Poor

Marcelo

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança de COVID, porem esta mesma segurança gera fila em tudo e claro aglomeração.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and welcoming. The food was pretty good for a buffet dinner.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service not good in check in and check out. Didn’t have activities in the hotel
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Newest hotel in Rio Quente
We had a great time here. If you don’t like to do a bit of walking hills to get to the natural pools, then try staying at the Pousada. It is the closest hotel to the activities.
Stayed 2 nights in May 2018

6/10 Okay

Juarez

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Claudia, Curitiba

Stayed 5 nights in Mar 2022

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento péssimo!
Atendimento péssimo!
Stayed 1 night in Dec 2021

8/10 Good

Zilton Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021