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Crystalbrook Riley

5.0 star property
Escape to a tranquil oasis where you can indulge in delicious Asian cuisine, unwind by the pool or explore Cairns Central Shopping Centre just steps away.

Choose dates to view prices

Photo gallery for Crystalbrook Riley

Balcony
Outdoor pool, open 7 AM to 9 PM, cabanas (surcharge), sun loungers
View from room
Lobby
2 bars/lounges, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
The current price is P8,874
P9,761 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room - Urban View

View from room

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 69 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 64 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Sea

Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

View from room

Sea King

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Crystalbrook Flynn

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (777)
The price is P8,204
P9,025 total
includes taxes & fees
Feb 23 - Feb 24
Crystalbrook Flynn
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About the neighborhood

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk
  • Cairns Marlin Marina - 12 min walk
  • Cairns Central Shopping Centre - 13 min walk
  • Reef Hotel Casino - 13 min walk
  • Reef Fleet Terminal - 14 min walk

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

Luxury eco-certified hotel near Cairns Esplanade
Located close to Cairns Marlin Marina and Reef Fleet Terminal, Crystalbrook Riley provides a poolside bar, a garden, and dry cleaning/laundry services. Indulge in a body scrub, a body treatment, and a massage at the onsite spa. The on-site Asian cuisine restaurant, Paper Crane, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas and sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 311 rooms boast comforts such as premium bedding and first-run movies, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with Netflix, digital channels, and first-run movies
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–9 PM.

How much does it cost to stay at Crystalbrook Riley?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Mar 9, 2025 start from P 8,873.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Riley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Riley?

Self parking is available for AUD 15.00 per day.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystalbrook Riley?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Crystalbrook Riley located?

Located in Cairns Central Business District, this luxury hotel is steps from Muddy's Playground and Cairns Esplanade. Cairns Marlin Marina and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 19 minutes by foot.

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Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

We loved the location of this property and the staff were great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronan

Loved the pool and restaurant areas. Spacious room with lovely view. Staff were all very friendly. Really nice stay.
Stayed 2 nights in Feb 2025

6/10 Okay

chi ming john

Good location , closer to sea side and have pool
Stayed 5 nights in Feb 2025

10/10 Excellent

Gurpal

Great room, lovely view and staff were excellent

10/10 Excellent

Giovanni

Very clean nice room close to everything
Stayed 5 nights in Jan 2025

10/10 Excellent

Todd

Great atmosphere to be around when you are on holidays
Stayed 2 nights in Jan 2025

10/10 Excellent

Stela

Amazing staff members, very helpful always happy to help
Stayed 3 nights in Jan 2025

8/10 Good

steven

Very well situated. Helpful personable staff the room needed a little more storage space and bathroom more hooks to hang wet towels (this is being picky)
Stayed 4 nights in Jan 2025

10/10 Excellent

Mitzy

Fantastic staff, very helpful. Clean rooms with amazing views.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alan

Loved this hotel. Gorgeous room (panorama sea view in the Tower), excellent pool, great bars, great location. Breakfast was solid without being exceptional. We’ll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylah

Staff were friendly and accomodating. The facilities were amazing and clean
Stayed 6 nights in Dec 2024

10/10 Excellent

MEGURU

My favorite part is the pool. Cairns was very safety and clean. This hotel was quiet and great.
Stayed 6 nights in Jan 2025

8/10 Good

Amelia

It was just such a lovely experience and stay.
Stayed 3 nights in Nov 2024

8/10 Good

Cristiana-Maria

Very nice hotel very conveniently located
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Staff were lovely and very helpful, rooms were beautiful and the pool was the perfect place to relax during the day
Stayed 5 nights in Nov 2024

10/10 Excellent

Joanne

Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Therese

We loved our stay at the crystalbrook riley, very relaxing, great staff, lots of options for food and the room in the tower was beautiful
Stayed 4 nights in Dec 2024

10/10 Excellent

Desiree

Well maintained. The staff was extremely friendly and cooperative.
Stayed 4 nights in Dec 2024

10/10 Excellent

Diane Gunn

Lovely property. I especially enjoyed the pool and the walkable distance to restaurants.
Stayed 2 nights in Dec 2024

8/10 Good

David

Fantastic pools, bars and dining
Stayed 1 night in Nov 2024

8/10 Good

Eileen

Nice place
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary Ellen

Beautiful hotel on the promenade waterfront. Gorgeous pool. Great dining options. Walkable to all of the great barrier reef excursion boat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Klara

Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time. Great place to stay ;)
Stayed 4 nights in Jan 2025

10/10 Excellent

Gao-Chao

Goods
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Great location.
Stayed 3 nights in Sep 2024