Bukit Bintang hotel rooms a the Banyan Tree

"Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me. "

"Hospitality and stylish hotel, love it !"

"The Journal lives up to all the reviews. Excellent attention to service, comfortable beds and good size rooms."

"The service is a bit slow. We had to bring our luggage on our own. The washing machine was not working so went to a laundromat close by. They request cash for deposit and taxes which I found odd since most places do credit card these days"

"The staff was friendly and helpful. The buffet breakfast and restaurant meals exceptional. I would not hesitate to recommend this hotel."

"Incredible facilities and value for money!"

"Excellent hotel in all areas. Location, breakfast, rooms and staff is just wonderful. "

"Hotel is close to shopping in Bukit Bintang and is, thankfully, a little bit away fromthe busy/noisy part of the area. We were able to walk to the Petronas Towers via the sky bridge that was close by. Staff was courteous and helpful. Would stay here again."

"Pool wasn’t open when we went "