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Smartflats - Louise Brussels

2.5 star property
Apartments with kitchens, a short walk to Avenue Louise

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Photo gallery for Smartflats - Louise Brussels

1 bedroom, iron/ironing board
Private kitchen
Bathroom
Bathroom
Private kitchen

Reviews

5.2 out of 10

Popular amenities

  • Washer
  • Kitchen

Room options

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Showing 3 of 3 rooms

View all photos for Comfort Studio, 1 Double Bed, Kitchen

1 bedroom, iron/ironing board

Comfort Studio, 1 Double Bed, Kitchen

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washing machine
Separate bedroom
Hair dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment, Kitchen

1 bedroom, iron/ironing board

Comfort Apartment, Kitchen

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washing machine
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

1 bedroom, iron/ironing board

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Washing machine
Separate bedroom
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood

Map
Rue Jourdan, 50, Brussels, 1000

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Grand Sablon - 12 min walk - 1.0 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • Manneken Pis Statue - 19 min walk - 1.6 km
  • La Grand Place - 4 min drive - 2.0 km

Getting around

  • Hotel des Monnaies-Munthof Station - 2 min walk
  • Brussels-Chapel Station - 15 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Lloyd Café Presse - ‬2 min walk
  • ‪The Huggy's Bar - Bruxelles 2 - ‬2 min walk
  • ‪Quick - ‬3 min walk
  • ‪Al Piccolo Mondo - ‬2 min walk
  • ‪Sale Pepe Rosmarino - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Apartments with kitchens, a short walk to Avenue Louise
Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Added amenities include a washing machine, a flat-screen TV, and an electric kettle.
Smartflats - Louise Brussels offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.

Languages

English, French, Spanish

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Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Frequently asked questions

What time is check-in at Smartflats - Louise Brussels?

Check-in begins at 4:00 PM.

What time is check-out at Smartflats - Louise Brussels?

Check-out is at 11:00 AM.

Where is Smartflats - Louise Brussels located?

Located in Sint-Gillis, this apartment building is within 1 mi (2 km) of Avenue Louise, La Grand Place, and European Union Parliament Building. Law Courts of Brussels and Egmont Palace are also within 15 minutes. Hotel des Monnaies-Munthof Station and Stéphanie Tram Stop are within a 5-minute walk.

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Smartflats - Louise Brussels Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 12 out of 39 reviews
Rating 4 - Poor. 9 out of 39 reviews
Rating 2 - Terrible. 9 out of 39 reviews

5.6/10

Cleanliness

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness
For the money it was great.
Stayed 8 nights in May 2025

10/10 Excellent

aureen

Liked: Cleanliness, room comfort, communication

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
The location was ideal for us, the property was really clean, we had some confusion finding the property and our taxi driver had to liaise with Smartflats but we were driving round for a while trying to find it, there’s a really strong smell in the property from the drains and the noise from outside is constant throughout the night
Stayed 4 nights in May 2025

6/10 Okay

Savannah

Disliked: Cleanliness, property conditions & facilities
Location was close to train and public transport. Room was dirty when I arrived (dirt on floors, shower not clean). There is no shower screen door, so water went everywhere each time we had a shower. Wifi only seemed to work through the day which was no use as we were out exploring the city.
Stayed 5 nights in May 2025

2/10 Terrible

Elizabeth

The hotel did not send check info and attempted to charge us for our stay. Horrible communication with the property.
Stayed 6 nights in Jun 2025

6/10 Okay

Carlos Sebastian

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
The room itself is very nice, but the building is in poor condition. Many rooms are undergoing restoration or construction, resulting in excessive noise, dust, and debris scattered throughout the premises. Additionally, there is no elevator.
Stayed 2 nights in Feb 2025

6/10 Okay

Daisy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

4/10 Poor

Thomas

Liked: Communication
Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

6/10 Okay

Cristina

Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

8/10 Good

Orville

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

4/10 Poor

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Difícil check in and out, tuvimos que esperar casi 3 horas para lograr ingresar porque no habían recibido el depósito de garantía que ya yo había hecho.
Stayed 2 nights in Apr 2025

4/10 Poor

Øyvind

Disliked: Cleanliness, room comfort
Jeg har bodd smartflats 2 ganger, og jeg opplever at kvalitet og komfort kommer an på hvordan rom du får. Mitt første opphold var på rom 001, og det var betydelig bedre enn rom 002. Renholdet var noe dårlig, rommet var kaldt og kjøkkenet var dårlig utstyrt. Men beliggenheten er veldig bra og lett å komme i kontakt med personalet.
Stayed 7 nights in Feb 2025

2/10 Terrible

Pascale

Disliked: Communication
Stayed 2 nights in Feb 2025

4/10 Poor

sophia

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Jan 2025

8/10 Good

Rosa

Liked: Property conditions & facilities
Buona la posizione , migliorerei solo un po’ la pulizia della polvere
Stayed 5 nights in Oct 2024

4/10 Poor

Olivier

Disliked: Room comfort, communication

Expérience à ne pas reproduire, Fuyez !

Porte d'entrée fortement ajourée, brosse de WC dans une eau douteuse, PQ sur le sol dans une corbeille, pas de lumière dans la salle de bain, SDB très très petite, pommeau de douche qui se déboîte à l'utilisation , double-vitrage inefficace, plinthe qui tombe quand on ouvre le meuble de la cuisine, rue bruyante et lampadaires juste derrière les fenêtres, et le summum superbe TV sans télécommande (j'attends toujours le retour de la hotline pour régler le problème), et derrière une plaque en bois qui tient par 2 vis présence d'un chauffage qui se met en route toutes les 5 minutes. Séjour prévu pour deux nuits, j'ai préféré prendre la route de nuit pour ne pas rester une nuit de plus. Même le personnel d'entretien n'est pas discret !
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

4/10 Poor

Víctor

Liked: Communication
Disliked: Cleanliness, room comfort

Insatisfecho

Falta de limpieza, suciedad en paredes y techo de manchas extrañas, sofa cama incomodísimo, unico bueno ubicación, cerca de transporte público y buena calefacción
Stayed 7 nights in Nov 2024

6/10 Okay

Zoi

Liked: Communication
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Mohamad Ali

Stayed 3 nights in Nov 2024

2/10 Terrible

Elodie

Disliked: Cleanliness, room comfort, communication

Horrible

Du hall aux appartements tout est sale est délabré. Des traces suspectes sur les murs et le plafond, une salle de bain au joins moisis, des toilettes sans eaux. Nous sommes simplement partis. Une honte de faire une publicité aussi mensongère entre les photsmis et la réalité.
Stayed 2 nights in Oct 2024

4/10 Poor

Nayia

Disliked: Cleanliness, room comfort, communication
Stayed 28 nights in Sep 2024