Hotels with Spa in Blue Mountains, New South Wales

"Rude and condescending reception staff, would only talk to my husband, a ridiculous check in process of passports - not had that anywhere else in Australia. The property is falling to pieces, floor boards which feel like you will fall through them, tiles falling off the wall in the bathroom. The view which was their main selling point was questionable as had loads of run down buildings in front of you. Expected a lot better "

"Great location and parking, staff were fabulous, large room, comfortable bed, room was a little dated but matched property overall very good. "

"Clean, very well kept and excellent amenities"

"Felt like we were in steerage on the Titanic."

"The staff were friendly and helpful. Found an issue with the fridge. Water everywhere and not cold. It was cleaned up quickly but during the night it was evident that it had been turned down by previous guests as it was super noisy. Bedding was very fresh as usual and comfortable mattress but the net curtains needed a turn in the washing machine. Bit of black mould on them. "

"A perfect balance of walking and relaxing- an amazing vibe. Refurb work well under way and did not detract from the experience at all. Great location; great staff , will be a place to visit again and again ."

"Clean room"

"I've been here a few times and it's a comfortable place, full of character. "

"The room was spotless and the staff were knowledgeable and welcoming."