Luxury Hotels in Biddenden, Ashford

"The room was lovely superior room. Would have liked to havecseen a fridge with fesh milk in a superior room. Iron and ironing board in wardrobe would have been a nicer touch than the hassle of asking for one. The best fact about our stay was the quality of service. All staff were great but no better than the restaurant staff including David. Excellent service. Couldnt do enough.TY"

"The hotel is busy and has a modern vibe to it. With a digital check in system and Starbucks on the lobby, its fantadtic. The pool and Gym are really really good too."

"I had a fabulous trip away for my birthday. This was the 3rd time coming here. The last time was 5 years ago for my 40th so thought I'd replicate it for my 45th. Both were solo trips. The pool is lovely, the massage and facial is booked were amazing and the afternoon tea was fabulous. The only downside was the dinner on my birthday. I'd stipulated it was my birthday on booking and been told they'd do something special for the dinner but other than a few sparkles on the table saying happy birthday it wasn't even acknowledged by any of the wait staff. The female staff couldn't even summon up a smile. (The male was friendlier but still not even a word about my birthday) I wasn't sure expecting much but just to be wished happy birthday would have been nice. 5 years ago I got a plate with petit fours and happy birthday written in chocolate but this time nothing. Had I not made a point of it being a birthday dinner would have been different but I had and been promised something. On the plus side the food was lovely. And the rosé wine was the best I've had in a long time. breakfasts were also good and freshly made with plenty of choice for both continental and cooked. "

"Liked the ground floor junior suite which is dog friendly and our dig cannot do stairs. It was comfortable for all of us with plenty of room for the dog. "

"Lovely bedroom, nearly refurbished, plenty of space with a seating area. Good spa - with hot sauna and steam room - great to relax in the early evening. Easy 15-20 minute walk into town, or choice of restaurant or snacks in the bar. A really relaxed environment with friendly staff."

"Always a delight to come to this fantastic hotel the staff are wonderful. The place is just a dream to be at."

"Helpful team, with good service and a smile ! Accommodating and made you feel welcome. the building is older, which is cleaned well, but odd signs of being worn. Food at the Bistro was very tasty ! Will stay again. There is building work in the overflow car park, so parking is limited."