Berkswell Hotels

"The right hand side lift was broken but they both shared the same call button and it was stuck on the RHS lift, meaning we couldn't get into our rooms properly without finding a staff member which was difficult considering it was 00:30. Additional i had no hot water for a shower. Not worth the price i paid and definitely not what i would epect to see from a 4 star hotel "

"Rooms have a fridge which is especially great if you are staying away on business. Having a Gym in hotel also great Staff helpful and friendly "

"Great prophecy, easy to check in nice rooms comfortable fantastic breakfast nice club lounge staff all very helpful"

"Easy booking in and out, staff were helpful and efficient. The room was nice and clean. We ate an evening meal in the restaurant, the food was good and the staff very attentive. A good choice of food at breakfast and the cooked breakfast was nice and hot. The staff were also very nice. "

"Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too. "

"Everything was good apart from morning of check out, housekeeping knocked door at 10-30 am and didn’t wait for a reply before opening door. I found this very rude as I could have been undressed. Surely they should wait for a response before opening the door especially when it was 30 mins before check out time "

"The room I was given,was not ready and not cleaned by the previous occupant. It was bit of inconvenience having to go back to checking desk and ask for a different room. In the bathroom, one of the lightbulbs was out. I couldn't see the hairdryer, apparently it was in the wardrobe,in a bag... Gym facilities - 1 broken running machine and rower. For such a big hotel it really is a shame to have such small gym with one barbell! The staff in the gym not very helpful, I had no idea where to go, and the lockers with a tap pad ,no instructions how to use it. Once given instructions,still the lockers are very temperamental, in the end I couldn't use it. I locked about 3 but couldn't unlock them at all. Glad I didn't put my stuff inside. Wanted to eat at the restaurant,but was told it's fully booked, again very disappointed having to be turn down, and had to eat in a very noisy bar area. Overall not worth the price."

"Lovely stay, fab price for the room! Happy customer ☺️"

"It was adequate for an evening and bed and breakfast. If we had longer a hotel with more amenities and options would have suited us better. "