Basicò Hotels

"We stayed in an apartment that I think isn't apart of the main hotel. It is off-season so the main hotel was closed. The view is incredible and makes you feel like you never want to leave. It felt like staying at an apartment more than a hotel since there isn't concierge or anything like that. I would recommend for anyone to say here as you can't beat the location. "

"Helpful staff. Nice accommodations. "

"What a wonderful gem of a small hotel! From the moment we arrived the warmth of the staff was apparent. Beginning with our greeting upon arrival to being walked to the door upon leaving the hotel, we were assured we were well taken care of. That’s not even the best part: the location. Centrally located in the old town and with views that will make your jaw drop the second you open up the curtains. Do book a room with a view of Mt Etna. "

"Great location! Walkable to everything. Staff was kind. Accommodations were clean and comfortable. We had a great stay w/our 5 adult children. "

"Could not ask for better service food attention to details was par excellence Head concierge Santi and Julia were outstanding as was Christina as well I would rate my stay a 10/10 "

"The hotel was beautiful, clean, and in a great location. The staff was very friendly, helpful, and gave us great recommendations. It was our honeymoon and they upgraded our suite, the room was immaculate and the view was stunning. Giuseppe at the front desk was awesome. The food was delicious. The weather was rainy but we still had an amazing time. 10/10 honeymoon."

"BEST HOTEL EVER "

"My wife and I just returned from a week-long stay at the Mazzaro sea Palace. We were captivated by everything about the resort, but most notably the superior quality of the staff. To begin, the hotel is in a beautiful setting on a small, peaceful cove. Our junior suite was large, well-appointed, comfortable, and spotless. The twice-daily room service ensured that it remained that way throughout our stay. We loved our private balcony where we could read, listen to music, and just absorb our beautiful, sunny, and warm environs. There were a couple of minor mechanical issues with equipment in our room, but those were fully rectified in but a few minutes. The breakfast fare was varied and nutritious. The dinner menu was first class, the food delicious, wine selection excellent. We were ably assisted in planning reasonably-priced day excursions to locations of interest outside of Taormina. By far the best part of staying at the Mazzaro Sea Palace was the superior caliber of the staff--front desk, restaurant wait staff, room keeping, pool and beach attendants, maintenance staff, concierge, and bell hops. Since we stayed a full week we were able to interact with several employees. Without a single exception, each individual employee did everything they could to ensure our comfort and best experience, doing so in an authentic and very friendly manner. If you're seeking an extraordinary five star experience in Sicilia, we highly recommend the Mazzaro Sea Palace."

"Second time staying at this hotel and we weren’t disappointed coming back. The hotel itself is somewhat dated, but the location, with the views over Etna and the fantastic pool and beach area are fantastic. The staff are friendly and helpful too…. all good! "