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Moose Hotel And Suites

4.0 star property
Find your perfect blend of relaxation and adventure near Banff National Park Information Centre. Rejuvenate with a spa treatment or dive into fun times by the firepit.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Interior entrance
Couples treatment rooms, spa tub, body treatments, body wraps
Front of property - evening/night
Couples treatment rooms, spa tub, body treatments, body wraps
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Hot Tub
  • Pet friendly
  • Pool
  • Bar
  • Spa
The price is P12,106
P13,460 total
includes taxes & fees
Jan 28 - Jan 29

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Hotel Room 2 Queen

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

Highlights

Balcony or patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (1070)
The price is P9,272
P10,309 total
includes taxes & fees
Feb 2 - Feb 3
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About the neighborhood

Map
345 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 7 min drive

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Upscale hotel near Upper Hot Springs
Take advantage of a firepit, dry cleaning/laundry services, and a bar at Moose Hotel And Suites. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at Meadow Spa + Pools, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a front-desk safe
  • Bicycle parking, a banquet hall, and massage treatment rooms
  • Guest reviews give top marks for the family-friendly amenities, dining options, and pool
Room features
All 174 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of Jan 21, 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Jan 28, 2025 start from P 12,106.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Moose Hotel And Suites?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre, Banff Lake Louise Tourism Bureau, and Canadian Ski Museum West. Banff Legacy Trail and Canada House Gallery are also within 10 minutes. Banff Station is 8 minutes by foot.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1614 out of 2030 reviews" "
Rating 8 - Good. 296 out of 2030 reviews" "
Rating 6 - Okay. 69 out of 2030 reviews" "
Rating 4 - Poor. 31 out of 2030 reviews" "
Rating 2 - Terrible. 20 out of 2030 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Baily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super quiet, steps away from great restaurants. The rooftop pool was amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, location, restaurant and hot tubs
Stayed 1 night in Jan 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean room daily and made bed. Super clean and convenient. Staff was fantastic— great hotel and a fair price. Bed was beyond comfortable—-We loved it
Stayed 8 nights in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Edita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained, centrally located, and conveniently close to bus stops. The hotel features an excellent jacuzzi, pool, and sauna on the top floor, offering stunning views of the surrounding mountain range. The staff at both the hotel and restaurant are exceptionally friendly and accommodating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there to celebrate my birthday. Check in was super easy. Our room was perfect for our needs. Very dog friendly. Really enjoyed their atmosphere. Would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan M

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities
The heating is noisy and when it turned off, temperature dropped quickly. This is probably the only downside. The rest was quite good!
Stayed 7 nights in Jan 2025

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, they even provided us with board games last night. When we requested another robe it arrived within a couple minutes if that. Only a block away from the main stretch of town.
Stayed 1 night in Jan 2025

8/10 Good

Cody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop hot pools were great
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and location!!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and spa exceeded my expectations
Stayed 2 nights in Jan 2025

10/10 Excellent

sydney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place overall
Stayed 3 nights in Jan 2025

10/10 Excellent

JAKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff are excellent
Stayed 5 nights in Jan 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, roof top hot tub, sauna, it’s the best. Treat yourself to a massage, great staff! Walk around easy too, not far from anything!
Stayed 2 nights in Jan 2025

10/10 Excellent

Roch, Greely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in room number 425 needs some attention... peeling paint and some mildue. Nice room size for the price.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel with rooftop amenities and the staff was always very helpful. Nicely decorated during the Christmas holiday season when we stayed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and inviting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time in a great hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top class at this hotel, extremely friendly and helpful! The hot pools on the roof were amazing and very much needed after a day on the slopes. If I come back to Banff I will only stay here 5* in every way! Thank you to all the staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Room was very cozy and clean. Would stay again!
Stayed 1 night in Jan 2025

8/10 Good

Roy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, modern and clean. The food was good. Convenient location, convenient underground parking. Staff were friendly and accommodating. Nice decor inside, nice amenities. The only minor things we didnt like were the motel style external accesses. Especially before and after the hot tub and pool. The parking, elevator, room are not secured by room card. The rooms are reliatively small, if you have more than 2 people take the double queen room. The balcony is small. And if theres a seperage bedroom there arent heat vents in each room. So the bedroom is super hot and the living room cold. Lastly there should be an L shaped floor mat at the entrance of the room for snowy boots. Instead of the little one that doesnt cover much. The service at the restaurant around noon to 1 wasnt the best either.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ursula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025