2/10 Terrible
Autorian
Nov 18, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall the property fell short. The breakfast is very mediocre at best. Areas of the room was dirty at check in. No room services until you check out. I had to ask for new towels and a trash bag for my can. The room keys easily demagnetized. Apparently the keys couldn’t be next to any other cards, your phone, your keys or I quote “you’re body” at all. I had to go to the front desk multiple times to get the keys redone for my room(not fault of my own). The staff as a whole were friendly minus 1 person. The girl at the front desk during the morning shift was very friendly at first but became rude about the key situation. I tried to explain to her I was doing as followed and keeping my key away from everything and still having issues. She responded by saying “this is the last time I’m doing this and when are you leaving again?” Not sure if she was having a bad day but it was a very rude interaction. I won’t be returning to this best western or any other best westerns after this experience
Autorian
Stayed 3 nights in Nov 2024