Wenchang 4 Stars Hotels

"This place is amazingly beautiful. Many of the staff can speak English and are extremely friendly and helpful. "

"Very run down hotel. Will not stay again. "

"The hotel looks a bit run down and cleaniness is not fantastic but overall the place is really spacious and price is really good and the receptionist were good and attentive. "

"很糟糕的体验 和酒店上述不符合 服务很差 登记入住已经花了六个小时 希望有个合理解释与补偿"

"We spent 30 minutes arguing at check in as the staff told us the booking was for one breakfast only (instead of two) per room. We did bring along a hardcopy of our booking and so we showed them. Apparently in China, guests can opt to have breakfast count different from no. of guests.They finally gave two breakfast per room an hour later after checking with their agency in China."

"房間較暗，如果沐浴露洗頭水講究一點就非常滿意"

"It is more like a Chalet than a Hotel. Toilets always over flooded. The bed at Pillow are uncomfortable.The breakfast was Poor"

"先说好订网这个平台真的是让人无语，每次出现问题打电话好久才有客服接通，不知道是怎么和酒店对接的，跑到前台办理入住一个小时多找不到订单，好订网客服连预订部电话都打不通。晚上吃完饭回到酒店沙发，床一屋子虫子，联系前台换房态度极度恶劣！最后主动跑去前台还是让等着，前台人员眼睛看不见么，我们是抱着婴儿带着老人，还一味的让我们等着，从八点发现的虫子，一直到晚上九点多才开始操作换房，没有原来的房型不管你同意不就直接给你换成别的房型没有解释没有商量，前台还拉个脸，这都什么玩意！从入住到换房，前台解决问题效率低，态度恶劣！实在让人太生气！再说早餐，餐厅很小，人多根本就吃不到，都在抢，包子端出来秒光！一次最失败的选择！最差劲的体验！"