Hispaniola 4 Stars Hotels

"Satisfied "

"I went with my husband for vacation and we are very satisfied in all aspects, food, staff, amenities, etc. We are planning to comeback soon."

"This was the craziest place I have ever stayed in 42 years of life. When we checked in, we had no blankets, no hair dryer, no face towels - which would have been totally fine but the phone didn’t work so we couldn’t call the front desk to request any of these items. The next day I asked a staff member, he wrote my requests down but nothing happened. We drank the two bottles of water they provided (tap was undrinkable). The ceiling leaked in the bathroom onto my husband’s toiletries. The following day I asked for more water and again for the phone to be fixed, to no avail. I wound up dumping soda from the fridge (there was plenty of that) to be able to bring back water from the bar. They finally gave me a hair dryer, but the ceiling leaked on it again. My choices were go to dinner with wet hair again or be electrocuted. The following day was my husband’s birthday. They didn’t bring us water, but they gifted us a bottle of rum. My sister tried to fill up her water at the front desk welcome station and was scolded. We’re denied entry to dinner for 5 minutes because the restaurant staff member spelled our last name wrong. At dinner, the high chairs are all taken; my mother in law has to go find one at another restaurant bc the staff won’t take initiative. When we got back to the room, there was a blaring dance party that made it impossible to sleep. Last day: we get four bottle of water, a fixed phone blankets, pillows brought to our room, just in time to fly home. "