San Carlos City 3 Stars Hotels

"Really nice the place "

"This hotel was not registered online booking with your hotels.com. thus the booking offers was not accepted by the hotel palau for my 7 days stayed.. I ended up paying the complete full rates of 11,850pesos. This should not be happening. The refunds exercise should be implemented to customer like me..."

"The smell in the elevator was bad they were trying to mask it with air freshener. Room smelt like molded. Order from their menu and an hour later got food that was cold and to tough to eat. I will never return to this place nor recommend it to anyone. "

"Air conditioning, seemed to have problems, water pressure non existent not able to have shower, breakfast was part cold and not as advertised as exceptional "

"Didn't experience odors mentioned in previous reviews. We had a very enjoyable stay "

"Nice pool area. Quiet location "

"Fun, enjoyable, great place for our kids."

"I made this reservation on expedia. I the called the property to confirm. I was told that they were full and could bot honor the reservation. The staff there made zero attempts to help me, even though I was a weary traveller far from home, in the province. The lady told me that “I” could contact the owner. She wouldn’t do it. She said that “I” could go to one of their other properties and see if they could accommodate. She would not call and check. She told me that “I” could email the owner, but she did not give me an email address. In fact, she made zero attempts to fix this situation, but they did already collect the money. I had to spend 2 hours on the chat with expedia support just to try and get a refund. VERY unprofessional, bordering on comical."