Ratings based on 427 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2024
great hotel, loved the football stadium, bright and airy
Comment from Hotel Management
21 Aug 2024 by Claire - Front Office Lumen Hotel & Events, Hotel Management
Good afternoon, Thank you very much for your review! We are happy to read that you are so positive about your stay at Lumen Hotel & Events. We hope to welcome you back one day. With kind regards,
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
7 Jul 2024 by Ruth - Front Office Lumen Hotel & Events , Hotel Management
Good afternoon, Thank you for your review! We are glad to hear you are so positive about your stay by Lumen Hotel & Events. We hope to welcome you back sometime.!
by A verified traveler
Posted 6 Jun 2024
Stain on bedsheet. Room telephone didn’t work. Reception person seemed to be elsewhere on check in. Other staff were very good. Rooms starting to look a little tired.
Comment from Hotel Management
9 Jun 2024 by Michelle - Front-office - Lumen Hotel & Events, Hotel Management
Good evening, Thank you for your review! We are sorry to hear that your welcoming to our reception wasn't up to your standards together with the malfunctioning of the telphone in your room, we will discus this matter internally. We are however glad to hear that the rest of your stay was enjoyable and hope to welcome you back to stay at Lumen Hotel & Events again some time in the future. With kind regards,
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Ruth - Front Office Lumen Hotel & Events , Hotel Management
Goedenavond, hartelijk dank voor uw positieve review! Wat fijn om te lezen dat u een goed verblijf heeft gehad. Wij hopen u graag nog eens te mogen verwelkomen.
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Michelle - Front Office Lumen Hotel & Events, Hotel Management
Goodmorning, Thank you very much for your review. It's great to hear you enjoyed your stay with us! Have a great rest of your day and hope to see you again next time!
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by Kim - Front Office, Lumen Hotel & Events, Hotel Management
Good afternoon,Thank you so much for your positive review. We would like to welcome you again at Lumen Hotel & Events.Have a nice evening!
by A verified traveler
Best hotel in Zwolle
Posted 29 Aug 2023 on HotelsI think Lumen hotel is one of the best hotels in Zwolle
Comment from Hotel Management
7 Sep 2023 by Denise - Lumen Hotel & Events, Hotel Management
Thank you for this great compliment! Hopefully we can welcome you again in the near future. With kind regards, Denise - Front Office, Lumen Hotel & Events
by A verified traveler
Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
7 Sep 2023 by Denise - Lumen Hotel & Events, Hotel Management
Bedankt voor uw positieve review, hopelijk tot de volgende keer! Met vriendelijke groet, Denise - Lumen Hotel & Events
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
7 Sep 2023 by Denise - Lumen Hotel & Events, Hotel Management
Bedankt voor uw positieve review, hopelijk tot de volgende keer! Met vriendelijke groet, Denise - Lumen Hotel & Events
by A verified traveler
Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
25 Jun 2023 by Front Office Lumen Hotel & Events, Hotel Management
Thank you for your positive review!
