Ratings based on 363 Verified Reviews

3.8 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
1 out of 5
by A verified traveler from Bellmore

This traveler left a rating score only Posted 17 Dec 2024
3 out of 5
by A verified traveler

Posted 3 Dec 2024
Hotel staff was nice, but the property is dated. Not the greatest neighborhood and transportation was mediocre
3 out of 5
by A verified traveler

Posted 3 Dec 2024
Limited room facility, unconformable bed and poor surrounding area
3 out of 5
by A verified traveler from Salem

Posted 27 Nov 2024
This was the seventeenth hotel in which I stayed in Europe in a month, anbd the first and only not to have a coffee maker in the room. instead, they wanted me to get dressed, go to the lobby, and pay 4 Swiss Francs to use the coffee machine in the lobby. There was only one drinking glass in the room, and even when I asked for another. I didn't get it. The hand soap deispenser was empty when I arrived, and it was empty when I left, even though I asked the maid to refill it. Management here is just plain clueless, because they spent the money to do a decent renovation on the hotel, and then ruined it by not paying attention to the small details that make all the difference. Finally, the hotel is in the red light district, and I could not walk through the area at night withour be propositioned by prostitutes.
3 out of 5
by A verified traveler

Posted 7 Nov 2024
The location is close to everything such as the Train Station, stores, restaurants!
4 out of 5
by A verified traveler from Rochester

This traveler left a rating score only Posted 13 Oct 2024
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Easy to schedule and very low key.
4 out of 5
by A verified traveler

Posted 3 Oct 2024 on Hotels
Had to use the fan because it was too warm in the room, and it made an awful sound all night. Otherwise we liked the room and the breakfast was great. The location was decent, if a bit further from the train station than we had thought.
4 out of 5
by A verified traveler

Posted 1 Oct 2024 on Hotels
Nice stay. Clean room. Wonderful, friendly and helpful staffs.