Ratings based on 39 Verified Reviews
3.9 Room cleanliness
3.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Feb 2019
No heater or hot water. It was snowing and I was freezing in the apartment. Terrible communication and no one talk to to fix the issue.
by A verified traveler
Posted 14 Jan 2019 on Hotels
The people from Livingdowntown Apartments are very professional and kind. The Apartments are cozy, clean, well equipped and in area near the city center. I rightly recommend it
by A verified traveler
Good idea. Needs a bit more work
Posted 27 Oct 2018 on HotelsThese apartments are reasonably priced and reasonably located. They are within easy reach of public transportation.
Where it falls a bit short is the condition of the apartments (they are clean but they seem to be in need of maintenance; things have started falling apart).
One of the biggest issue is parking: they did not advertise properly that they only have 2 parking spaces for 12 or so apartments. So I had to scramble to find a place to park the car. The staff on the phone was not helpful, suggesting me to get a local parking permit form the police (not an easy task when you don't speak German and arrive late in the evening). There is a public parking 200 m up the road; I used that (quite expensive but no other choice).
Recommended
for Getaway With Friendsby A verified traveler
Posted 20 Feb 2018 on Hotels
I did not know how to go in the apartment as there was nobody there only a machine. It did not take my booking reference for some strange reason and I had to call on the phone to find out what the problem is. It should be made more easier and made sure that the booking reference woks that one gets from the booking confirmation. I did not get any receipt yet after almost 5 days of having paid for the Hotel and I am still waiting for it as well. I wrote chat to the Hotel place and I did not get any answer on it. This 3 service points have to be improved.
by A verified traveler from Geelong, Australia
Tried But Found Lacking
Posted 27 Nov 2017 on WotifHad 11 nights at this apartment with all but the last 4 having the shower almost unworkable. The last 4 nights the shower was repaired. Even though clear for 2 people only one chair and one coffee cup on arrival (did provide extra the next day). Management altered locks without notice and waited 1 1/2 hours to get in on 9th day.
by A verified traveler
Too many little problems with no staff present
Posted 23 May 2017To get into the apartment was a problem. The code did not work. Calling the number on the door resulted in no answer. Eventually after a lot of waste of time someone answered and said what to do.
No remote control for the TV in the room.
An iron was in the room but no ironing board.
And there was no staff in the building you could turn to for help...
When I put my laundry into the laundry machine, it got stuck and required hours of back and forth with the staff to get someone to get it out (not clean).
So overall too many points to make the stay pleasant.
by Michal
Posted 9 May 2016 on Hotels
by A verified traveler
Posted 7 Jul 2015 on Hotels
Not in downtown. Very noisy. Right next to tram and bus line and main road. Noisy all night. No fan or a/c had to leave the window open as it was a very stuffy room. Charged 25 francs per day to park next to the building! It was even a very unused place and they would have been out nothing if they provided it free. Problems getting checked in. No on staffs the building.
Comment from Hotel Management
2 Aug 2016
Dear Guest,
thank you for your constructive feedback, because thereby you give us the chance to improve ourselves and our services.
We are very sorry for your inconveniences and we would like to apologize therefore.
For most of our guests it is very important that they have a good connection to the public transport so the hotels needs to be near a tram station. We are sorry that you were unsatisfied thereby, but unfortunately we cannot change something about the tram noise. We can only inform you, that you can ask for a room facing the backyard for your next stay.
We have some fans stored in the basement of the building, so you can always ask for them and it will be a pleasure for us to offer you one.
We are very sorry that you are not satisfied with the parking situation,
We would be glad to welcome you again soon, so we get the chance to convince you with our service.
Best regards,
Vanessa Fees
Living Downtown
by A verified traveler from New York
Very nice apartment with very bad wi-fi
Posted 23 Apr 2015This place has automated check-in machine but the confirmation# does not match with what expdia gives you so you have to call to get a new confirmation# to go in. The apartment is very modern with good appliances. However, very bad internet connection. If you need wi-fi whatsoever NEVER EVER go here!! Anyways except for the wi-fi everything else was good
Comment from Hotel Management
2 Aug 2016 by Vanessa Fees, Hotel Management
Dear Dan,
thank you for your kind feedback, because you give us the chance to improve ourselves and our services.
We are sorry that you were not satisfied with our wifi connection and would like to apologize for your inconveniences.
Although we would be glad to welcome you again soon.
Best regards,
Vanessa Fees
Living Downtown
by A verified traveler
Posted 28 Jun 2024 on Hotels
