Ratings based on 180 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
I have stayed at this resort 10 years ago and today it was just perfect again , safe , clean , great food , amazing staff, wonderful view , fantastic breakfast, everything was just amazing and wonderful.
Thank you for the great hospitality
Definitely coming back again
Andre Younan
Canada
Comment from Hotel Management
9 Sep 2024 by A. Kuduzovic, Hotel Management
Dear Mr. YounanThank you so much for your wonderful review and for choosing to stay with us again after 10 years! We are thrilled to hear that you enjoyed your stay and that our resort continues to meet your expectations. Your kind words about our hospitality mean a lot to us.We look forward to welcoming you back on your next visit.Warm regardsA. KuduzovicMarketing Assistent
by A verified traveler
Fantastic stay overlooking Lake Zurich
Posted 9 Jul 2024 on HotelsIncredible location overlooking Lake Zurich. Perfect service. Very high quality breakfast buffet included with reservation. Newly renovated spa with variety of saunas and infinity pool complement perfect resort facilities.
Comment from Hotel Management
15 Jul 2024 by A. Kuduzovic, Hotel Management
Dear GuestThank you so much for your positiv review! We are delighted to read that you enjoyed your stay with our amazing location and personal service. It is fantastic to see that you appreciated our breakfast buffet and wellness area. We hope to have the pleasure of welcoming you back soon!Best regardsA. KuduzovicMarketig Assistent
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by A. Kuduzovic, Hotel Management
Sehr geehrter Gast Vielen Dank für Ihre ehrliche Bewertung. Es tut uns leid zu lesen, dass Ihre Erfahrung nicht unseren üblichen Standards entsprochen hat. Wir nehmen Ihr Anliegen ernst und würden gerne mehr darüber erfahren, um Verbesserungen vorzunehmen. Leider konnten wir anhand Ihrer Bewertung keine spezifischen Details zu Ihrem Besuch finden. Um Ihre Bewertung nachvollziehen zu können, würden wir gerne mehr über Ihren Aufenthalt erfahren. Bitte kontaktieren Sie uns unter info@panoramaresort.ch und teilen Sie uns weitere Informationen mit, damit wir die Angelegenheit genauer untersuchen können. Ihre Zufriedenheit liegt uns am Herzen, und wir setzen alles daran, sicherzustellen, dass jeder Besuch ein angenehmes Erlebnis ist. Vielen Dank, dass Sie uns die Gelegenheit geben, dies zu verbessern. Wir freuen uns auf Ihre Kontaktaufnahme und verbleiben bis dahin mit freundlichen Grüssen.A. Kuduzovic Marketing Assistentin
by A verified traveler from Seattle
Posted 6 Jul 2023
I loved everything about this hotel. The location is quite, great to relax and with an amazing view. Staff super friendly.
Comment from Hotel Management
22 Aug 2023 by A. Kuduzovic, Hotel Management
Dear guestWe are very pleased that you could relaxy during your stay and that we could convince you with our hospitality. We would also like to thank you for the excellent rating – we hope to welcome you soon again.Kind regardsA. KuduzovicMarketing Assistent
by A verified traveler
Posted 4 Jul 2023
Amazing views and amazing service !! Highly highly recommend!
Comment from Hotel Management
22 Aug 2023 by A. Kuduzovic, Hotel Management
Dear guestThank you for the great review about your stay. It is a pleasure for us to read that you enjoy the view over Lake Zurich and that we could convince you with our personal service. We are looking forward to your next visit in Feusisberg.Kind regardsA. KuduzovicMarketing Assistent
by A verified traveler
Posted 22 Jun 2023 on Orbitz
Lack of AC in the room during a summer heat stretch led to almost unbearable night conditions. This in combination with the construction on the pool made us count down the days until check-out. Avoid if possible. Especially during the summer months.
Comment from Hotel Management
4 Jul 2023 by A. Schlegel, Hotel Management
Dear GuestThank you for taking the time to share your experience at the Panorama Resort & Spa. We greatly value your feedback and sincerely regret that your stay did not meet your expectations.We understand how the warmer weather can impact the comfort of your stay, especially during the rare Swiss summer heatwaves. As part of our ongoing commitment to environmental sustainability, we have chosen not to install air conditioning systems in our rooms. However, we always make fans available to our guests upon request for those few hot days.We apologize for any inconvenience caused by the ongoing renovations. While we are continuously striving to improve our facilities for our valued guests, we understand that the construction process can temporarily affect the enjoyment of some amenities. We take great care to communicate the details of any renovations to guests before booking and we have made various adjustments, including special pricing and reductions on various offerings, to ensure our guests' stays are as comfortable as possible during this time.Your comfort and satisfaction are our top priorities, and we genuinely appreciate your feedback as it helps us better serve our guests. Please know that we are here to ensure the best possible experience for our guests and we hope to have the chance to welcome you back to the Panorama Resort & Spa in the future, to better meet your expectations.Kind regardsA. SchlegelMarketing Manager
by A verified traveler
Excellent
Posted 24 Mar 2023 on HotelsAll aspects of our visit were excellent.
Food and drink were on the expensive side.
Comment from Hotel Management
3 Apr 2023 by A. Kuduzovic, Hotel Management
Dear Guest Thank you very much for this excellent review.We are glad that you enjoyed your stay and that we were able to meet all your expectations. We hope to welcome you again soon. Kind regardsA. KuduzovicMarketing Asisstent
by A verified traveler
Posted 21 Aug 2022 on Hotels
by A verified traveler
Posted 29 Jun 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by A. Schlegel, Marketing Manager, Hotel Management
Dear Guest
Thank you very much for your excellent rating! We are glad, that you enjoyed your stay here in Feusisberg.
Kind regards,
A. Schlegel
by A verified traveler
Posted 24 Jan 2022 on Hotels
