Ratings based on 38 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jul 2024
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 7 Jul 2024
It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV!
When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.
Comment from Hotel Management
11 Jul 2024 by Author, Hotel Management
Dear Mr. Fadda,
Thank you for your feedback. We are sorry to hear that your room did not meet your expectations. Our team strives to provide the best experience, and we regret that this was not reflected during your stay. We appreciate your positive comments about our breakfast and location.
For any room recommendations we are always at your entire disposal personally. We hope to get a second chance to welcome you back in the future for a more enjoyable experience.
Kind regards,
Your La Réserve Eden au Lac Zurich Team
by A verified traveler
Posted 24 Jun 2024
by A verified traveler
Posted 7 Jun 2024 on Hotels
An amazing hotel with exceptional client service . Would strongly recommend
Comment from Hotel Management
14 Jun 2024 by Author, Hotel Management
Dear Guest
Thank you very much for your wonderful review! We are delighted to hear that you were satisfied with our service and had such a positive experience at our hotel.
We look forward to welcoming you back soon.
Best regards
La Réserve Eden au Lac Team
by A verified traveler from Miami beach
Posted 30 May 2024
by A verified traveler
Posted 21 May 2024 on Hotels
by A verified traveler from miami
Posted 25 Sep 2023
Excelente!
Comment from Hotel Management
1 Oct 2023 by La Réserve Eden au Lac Zurich, Hotel Management
Dear Dayamis,Thank you for the top score! We really appreciate it.We are looking forward to your next stay.Kind regards,Your La Réserve Eden au Lac Zurich Team
by A verified traveler
Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
1 Oct 2023 by La Réserve Eden au Lac Zurich, Hotel Management
Lieber AndreasWir bedanken uns recht herzlich für die höchste Bewertung und teilen sie gerne mit unseren Mitarbeitenden. Wir freuen uns auf Ihren nächsten Besuch!Freundliche Grüsse,Ihr La Réserve Eden au Lac Zurich Team
by A verified traveler
Posted 1 Apr 2023
You must stay at this hotel as it is one of the only hotels that caters for all and gives more.
I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!!
Service , food , staff , and facilities are amazing and great location and amazing view of the river.
When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients.
Amazing !!!
Comment from Hotel Management
2 Apr 2023 by Front Office, Hotel Management
Dear Mr. David,Thank you so much for taking the time to write this positive feedback about your recent stay at La Réserve Eden au Lac Zürich. It is of importance for us that our guests share their experience so that we can continuously improve our service.We are very happy to hear that you enjoyed every aspect of your stay, our service and our staff. We look very much forward to welcoming you back soon.Kind regards,La Réserve Eden au Lac Zürich team
