Ratings based on 793 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Great service
Comment from Hotel Management
9 Dec 2024 by ICH, Hotel Management
Thank you for your excellent review! We're thrilled to hear that you were pleased with the service during your stay.We look forward to welcoming you back to IntercityHotel Zürich Airport on your next visit!Best regards,IntercityHotel Zürich Airport
by A verified traveler
Posted 10 Nov 2024
I booked a business double room and it only had one bed, which worked for me and my partner…but, just be aware that if you are looking for two beds, you may need to specify or book differently than I did. The hotel was clean and the staff was courteous. The key cards did keep deactivating, but that happens sometimes.
Comment from Hotel Management
18 Nov 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Mr. Kevin, Thank you for sharing your feedback! We’re happy to hear that you enjoyed the cleanliness of the hotel and the service from our staff. We appreciate your note about the room configuration. We apologize for the inconvenience with the key cards and will look into this issue. We hope to welcome you back soon for an even better experience!Kind regards,Your IntercityHotel Zürich Airport
by A verified traveler
Posted 8 Nov 2024
Dragos and Viktor were great - they offered lots of helpful information and recommendations. The hotel was clean, room was nice, and the shuttle service to and from the hotel was just fine. We were unaware that the Rümlang train station was just a 10 minute walk away from the hotel which made transportation very easy.
by A verified traveler
Posted 29 Oct 2024
The staff and restaurant were nice. They offered a shuttle to the airport, be prepared to pay for it.
Comment from Hotel Management
3 Nov 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Maria, Thank you for your positive review! We’re glad to hear you enjoyed our staff and restaurant. We appreciate your feedback regarding the shuttle service. We hope to welcome you back soon for an even better experience!Kind regards,Your IntercityHotel Zurich Airport
by A verified traveler
Posted 28 Oct 2024
Property was
Comment from Hotel Management
28 Oct 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear MIchael,Thank you for your positive review! We’re glad to hear you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon for an even better experience!Kind regards,Your IntercityHotel Zurich Airport
by A verified traveler from Toronto
Posted 27 Oct 2024
The room is very clean and have enough space. Not too tight. The staff are very courteous.
Comment from Hotel Management
28 Oct 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Anna Liza, Thank you for your wonderful feedback! We’re delighted to hear that you found your room clean and spacious, and that our staff made a positive impression with their courtesy. Your comments are greatly appreciated, and we hope to welcome you back for another enjoyable stay!Kind regards,Your IntercityHotel Zurich Airport
by A verified traveler from Bathgate
Posted 22 Oct 2024
There is a huge empty space next to hotel where one could park a car. Yet hotel reception employees ask you to park in-house and charge 25chf
Comment from Hotel Management
25 Oct 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Venkata Maruthi, Thank you for your feedback. We appreciate your understanding that the space next to the hotel is not part of our property. To ensure the security and availability of parking for our guests, we charge a fee of 25 CHF for parking within our premises. We hope you had a pleasant stay overall and look forward to welcoming you back.Kind regards,Your IntercityHotel Zurich Airport Team
by A verified traveler
Posted 22 Oct 2024
okay hotel
Comment from Hotel Management
22 Oct 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Ms Genila,Thank you very much for your wonderful review. We are happy to read that you a pleasant stay in our Hotel. We are looking forward for your next stay. Kind regards Your IntercityHotel Zurich Airport Team
by A verified traveler
Posted 19 Oct 2024
The shuttle bus from and to airport are so convenient.
Comment from Hotel Management
22 Oct 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Ms Ira, Thank you very much for your wonderful review. We are happy to read that you a pleasant stay in our Hotel. We are looking forward for your next stay. Kind regards Your IntercityHotel Zurich Airport Team
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by IntercityHotel Zürich Airport, Hotel Management
Dear Ms/Mr Heidi, Thank you very much for your wonderful review. We are happy to read that you a pleasant stay in our Hotel. We are looking forward for your next stay. Kind regards Your IntercityHotel Zurich Airport Team
