Ratings based on 328 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 19 Aug 2024
Very good
by A verified traveler
Posted 6 Aug 2024
My room was cancelled on line by Expedia. I booked a new room and then got charged 2 rooms at hotel Expedia. This also happens in Amsterdam and I spent hours on phone with Expedia before my trip. Rob Scott
Robertrossscott1962@gmail.com
by A verified traveler
Posted 1 Aug 2024
by A verified traveler from Los Angeles
Posted 27 Jul 2024
by A verified traveler
Posted 25 Jun 2024
Staff were very accommodating and understanding. Great local dining recommendations for local cuisine. Great location right next to north tip of Lake Zurich and main river thru the city.
by A verified traveler
Posted 22 Jun 2024 on Hotels
Lovely hotel so beautifully decorated. Lovely to have a single room best i have stayed in. Staff very helpful great location to explore from
by A verified traveler from Mesa
Posted 17 Jun 2024
Great place !
by A verified traveler from NORWELL
Posted 15 Jun 2024
Despite emails from myself to Hotel Europe inquiring about a third bed and cost and receiving an email reply that did not mention a charge, Hotel Europe decided to charge me a significant amount for a roll away bed. I showed them the emails and the receptionist working the morning of June 15 was rude and dismissive. No reason to stay here when other hotels are nicer, friendlier and don’t come up with hidden costs.
