Ratings based on 50 Verified Reviews

4.4 out of 5
89% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Very friendly if limited service. The place is clean and appears well-run. The restaurant downstairs shares a name and building but seems to be independent. Regardless, it is nice and worth trying. Beware the church bells! For me they blended into the background by day 2 or 3 and became much less noticeable.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
I loved my stay here, really good and vosy
5 out of 5
by A verified traveler

Posted 14 Apr 2023 on Hotels
Comment from Hotel Management
26 May 2023 by Team Hotel Gasthof zum Hecht, Hotel Management
Dear JodieThank you for taking the time to send us a feed back!Happy to hear that you enjoyed it here, welcome back!Team Hotel Gasthof zum Hecht
5 out of 5
by A verified traveler

Posted 27 Aug 2022 on Hotels
Very friendly Super easy check-in. The key waited in an envelope with all information required. The Hotel does not serve breakfast but gives voucher for an excellent bakery 100m down the street. The restaurant were I had dinner is very good and personal very friendly. Overall really good stay.
Comment from Hotel Management
28 Aug 2022 by Gasthof zum Hecht Team, Hotel Management
Dear RobertWe would like to thank you for your wonderful feedback. Our Team takes great pride in providing a good service and doing their best to ensure that all our guests enjoy their stay. Your positive comments tells us that we are on the right track and keeps us motiviated to continue so. We would be very happy to welcome you and your guests again in the near future. Best regards
3 out of 5
by A verified traveler

Posted 28 Nov 2021
Nice self check in guest house. The heating was very low and was quite cold in the room. No phone in room to call to check it. Heating dial was adjusted and temperature didn't change.wpre a heavy sweater yo stay warm. Don't think I'll go back if they don't fix the heating solution for guests.
Comment from Hotel Management
29 Nov 2021 by Sinéad Niederhauser, Hotel Management
Dear Marcus I am very sorry to hear that you had to wear a sweater during your stay at our Hotel. I would like to inform you that we have already adjusted our heating system with the outside temperatur. We do not have a telephone in all our rooms, but you can call our hotel number directly where we are available 24 hours a day. Once again i would like to apologise and hope that we can welcome you again in the future at our Hotel. Best regards, Sinéad Niederhauser
3 out of 5
by A verified traveler

Posted 11 Nov 2019
I reserved the twin business room. In that picture they showed 4 different layouts however I ended up with the last picture layout that was on the third floor at the end of the hall. There was no elevator so I had to carry my suitcase and checked bag up all those flights. When booking this room I was hesitant because I was hoping to not get the room they gave me, but guess I got the short end of the stick. Overall, it was an ok stay. The bathroom was amazing and modern and the staff was very friendly and communicated efficiently!
Comment from Hotel Management
15 Nov 2019 by Gasthof zum Hecht, Hotel Management
Dear Gast, thank you for your feedback, and I am sorry that we don't have an elevator. And I appolize that you didn't get the room you prefered, they were all occupied. But I am happy that you had a pleasant stay und hope that we can welcome you again with us. Kind regards Ria Demarmels Gasthof zum Hecht
4 out of 5
by A verified traveler

Great choice

Posted 3 Oct 2019 on Hotels
Hotel feels like new....only downside, no elevator and rooms are upstairs. Beautifully updated and excellent service. Supermarkets close by.
Comment from Hotel Management
4 Oct 2019 by Team Gasthof zum Hecht, Hotel Management
Goodmorning Heiko thank you so much for your review. We look forward to welcoming you back to our hotel best regards
5 out of 5
by A verified traveler

A very enjoyable stay

Posted 9 May 2019 on Hotels
I thoroughly enjoyed my stay at Gasthof zum Hecht and will definitely return next time I am in Fehraltorf. Whilst there was no one at reception when I arrived, I received a very warm welcome from Mara on the phone and instructions on where to find the keys etc. The room was well appointed with a minibar, TV and the bathroom had all the necessary toiletries you could wish for. I found the bed very comfortable and enjoyed a good nights sleep. In the morning I received another warm welcome from Mara whilst she made fresh cappuccino for me and showed me the breakfast room. Breakfast is simple, but adequate. All the usual bread and rolls etc. together with a selection of cheeses and cold cuts, muesli, yoghurts and fruit. I would have no hesitation in recommending this hotel if you are looking for clean, comfortable accommodation with friendly staff.
Comment from Hotel Management
15 May 2019 by Mara Lucifora, Hotel Management
Dear Peter Thank you so much for your high quote. It makes me really happy to hear that you could enjoy your stay with us. I'm looking forward to your next stay here at Gasthof zum Hecht and do hope that I can welcome you personally this time while you arrive. Have a great time and see you soon! Best regards Mara Hotel Gasthof zum Hecht
5 out of 5
by A verified traveler

Posted 29 Oct 2018 on Hotels
Comment from Hotel Management
2 Nov 2018 by Mara, Hotel Management
Happy to read this! Thank you for your stay and hopely see you soon again. Best regards Mara
5 out of 5
by A verified traveler

Posted 20 Oct 2018 on Hotels
Comment from Hotel Management
23 Oct 2018 by Mara, Hotel Management
Dear Guest Thank you for your 5 star rating! It makes us really happy that you enjoyed your stay with us. See you soon again! Best regards Mara