Ratings based on 726 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
We enjoyed our stay. The staff are super friendly and polite. The area nearby hotel is also very accessible to location. Highly recommend stay for everyone when in Zurich !
by A verified traveler
Posted 1 Nov 2024
Great location! Hotel is right near HB station and walkable to shops and restaurants. Staff was very friendly. There is a Starbucks right next door as well. Our hotel package also came with breakfast which was descent. My only issue was that the rooms were really small. The double bed took much of the space. My husband and I both had a luggage so was difficult to move around the room.
Comment from Hotel Management
7 Nov 2024 by serge, Hotel Management
Thank you for your thoughtful feedback, Joann. We're glad you enjoyed our convenient location near Zurich Hauptbahnhof station and that our friendly team and varied breakfast added some extra charm and enjoyment to your stay. And of course, having plenty of nearby coffee shops and sights to see so close to our hotel is a joy to share with our guests.We have a variety of rooms to choose from (six categories) - our largest being the Junior Suite Plus. We’d be happy to suggest one of our larger rooms for optimal comfort that meets your needs on a future visit.We hope to welcome you and your husband back soon for an even more welcoming, comfortable stay in Zurich.Kind regards,Serge, your hostFred Hotels Zürich
by A verified traveler
Posted 23 Oct 2024
The rooms were very clean and staff was really helpful!
by A verified traveler from FORESTDALE
Posted 22 Oct 2024
Staff was super friendly and helpful. Comfiest beds. Breakfast good. Bathroom a little awkward.
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Very close to train station. The front desk was very helpful as well.
by A verified traveler
Posted 19 Oct 2024
Perfect location, excellent service, amazing daily breakfast.
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 16 Oct 2024
Very basic room. Felt more like a hostel than a hotel, but it was good overall.
The only really negative was that there was no coffee or fridge in the room. It was out in the hallway and that too the coffee machine was not working in the hallway.
Overall though it was a good and decent place.
Comment from Hotel Management
6 Nov 2024 by Serge, Hotel Management
Thank you for taking the time to share your feedback, Monica. We're glad to hear that you found our hotel to provide you with what you needed for a good stay overall. While we're pleased to provide coffee machines throughout our hotel, we have noted that the one in the hallway was not functioning. If there are any maintenance issues, please feel free to let our team know so that we can follow up promptly. We hope to welcome you back in the future for an even more seamless and memorable visit to Zurich.Kind regards,Serge, your hostFred Hotels Zürich
by A verified traveler from Tallapoosa
Posted 14 Oct 2024
Staff here was remarkable, they went out of their way to make our atay the best. Well done!!!!!
