Ratings based on 58 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2023
This was one of the cleanest and neatest places I have ever stayed. Great location. Would definitely recommend.
by A verified traveler
Posted 6 Sep 2023
Comment from Hotel Management
8 Sep 2023 by Samantha , Hotel Management
Thank you very much for your great reviews. We wish you a beautiful day. Kind regards Samantha
by A verified traveler
Posted 5 Sep 2023 on Orbitz
It was an alright room but next time I will stay at a hotel. Parking was approximately $50 for 2 days & to use the washer was about $11 a load. The only reason I choose this listing was I read the ad wrong about washer in room. Thought it would be a bigger room but it was the size of a regular hotel room. Owners were nice & very accommodating.
Comment from Hotel Management
6 Sep 2023 by Samantha, Hotel Management
Dear TinaThanks for your review.Many guests are actually happy if they can still get a parking space without prior notification, as we have clearly written that there are only a few parking spaces available per night at CHF 25.00 against reservation. On request we offer the possibility to use the washing machine and tumble dryer including free detergent for CHF 10.00. As the owners of the hotel, you have fond memories of us, thank you for the compliment. We hope you have many more wonderful experiences on your round trip. Kind regards Samantha, APARTHOTEL Familie Hugenschmidt
by A verified traveler
Posted 10 Jul 2023 on Hotels
Straightforward and comfortable. Extremely clean and reasonable location. It’s no frills but they also seem to have thought of everything.
Comment from Hotel Management
10 Jul 2023 by Samantha, Hotel Management
Wow, thank you so much for the super nice compliment. Cleanliness and hospitality are our greatest asset. Our family business makes every effort to make the guest's stay as pleasant as possible. We wish you a nice summer time and hope to welcome you again soon. Kind regards Samantha and the family
by A verified traveler
Posted 5 Jul 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Samantha, Hotel Management
Dear LawrenceWOW, thank you so much for your fantastic Review. We are very proud and happy! We hope to welcome you back soon. Wish you a great summertime. Kind regards Samantha and Sylvia
by A verified traveler
Posted 21 Jun 2023
Good location, friendly staff, and a clean room. But I did not know that I had no private bathroom or toilet. The bed is quite small and too soft. The fan and the hair dryer are noisy while using them.
Comment from Hotel Management
22 Jun 2023 by Samantha, Hotel Management
Dear QiThank you very much for your review. We are pleased that you felt comfortable in our family business. Please book a larger room with your own shower/toilet next time as we offer different categories. We have very high-quality box spring mattresses with a cozy topper. This can be removed if necessary. Just let us know personally next time so that we have the chance to make your stay even more pleasant. Family greetings Samantha
by A verified traveler
Posted 9 Jun 2023
The staff was extremely friendly. The room was very clean and well stocked with soap, lotion, slippers, snacks and beverages. Location is perfect you can get to down town very quickly very quickly via tram and you are right next to china garden park. Would definitely stay again
Comment from Hotel Management
9 Jun 2023 by Samantha, Hotel Management
Wow. Thank you very much for this great and detailed review. Our small family business was very pleased that you felt our passion. We try very hard and are happy when you see the work behind it. You could also benefit from the sensational location in the quiet Seefeld district, close to the lake, the parks and the city. We would be very happy to welcome you again soon. All the best from your Hugenschmidt family
by A verified traveler
Posted 8 Jun 2023 on Hotels
Comment from Hotel Management
11 Jun 2023 by Samantha, Hotel Management
Wow, thank you very much for your kind review. We wish you a sunny weekend. Kind regards your family Hugenschmidt
by A verified traveler
Wonderful stay!
Posted 8 Jun 2023 on HotelsWe had a wonderful stay at the Aparthotel. The location is fantastic with the lake just a few minutes away. Plenty of restaurants, coffee shops, and grocery stores directly outside the hotel. The tram stops directly outside the building.
The family takes pride in their establishment and it shows. The apartment was clean, well stocked and modern. The owners provided personal attention and were very responsive to all questions. Will definitely stay here again on our next trip to Zurich!
Comment from Hotel Management
8 Jun 2023 by Samantha, Hotel Management
Dear ShadiaThank you for this exceptional rating!We were very happy that you felt so comfortable and could benefit from the great location. It's nice to read that our passion is appreciated.We would be happy to welcome your dear family again. Hope to see you soon and have a safe journey home. Your family Hugenschmidt
by A verified traveler
Posted 11 Mar 2023 on Hotels
Comment from Hotel Management
12 Mar 2023 by Sylvia, Hotel Management
Es macht uns sehr stolz, dass Sie sich bei uns so wohlgefühlt haben. Wir freuen uns jetzt schon, auf Ihren nächsten Besuch. Herzlichst Ihre Sylvia und Samantha
