Ratings based on 1,302 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 16 Dec 2024
Dirty &noisy
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 16 Dec 2024
Tranquilo y seguro para dormir y descansar. Restaurante muy rica la comida .
Comment from Hotel Management
17 Dec 2024 by Gerente General, Hotel Management
Gracias por hospedarse con nosotros. ¡Continuaremos esforzándonos para hacer felices a nuestros huéspedes y apreciamos sus comentarios!
by A verified traveler
Posted 16 Dec 2024
It was too noisy
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
We appreciate your preference for choosing us during your stay in the city of Tijuana.We offer you an apology for all the incidents that occurred during your stay at Hotel Holiday Inn Tijuana Zona Rio, We had informed all the departments involved to take the necessary internal measures preventing a similar situation like this from recurring.
by A verified traveler
Posted 15 Dec 2024
Rooms are very clean and smell amazing.
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 14 Dec 2024
Great hotel and service.
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 13 Dec 2024
Very noisy street!!
Comment from Hotel Management
13 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
by A verified traveler
Posted 11 Dec 2024
I was pleasantly surprised with my stay. The hotel was clean, staff was friendly, and food drinks were delicious! They have a spa inside the hotel. VERY AFFORDABLE! Best massage I have ever received and I’ve had many. I stayed with my family and we will be coming back.
Comment from Hotel Management
13 Dec 2024 by General Manager, Hotel Management
At Hotel Holiday Inn Tijuana Zona Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.
by A verified traveler
Posted 10 Dec 2024
The staff is super helpful and happy all the time, the food is great, next time I’ll be adding the breakfast to my reservation!
Is really convenient and all the food tastes delicious
Comment from Hotel Management
11 Dec 2024 by General Manager, Hotel Management
At Hotel Holiday Inn Tijuana Zona Rio we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments
