Ratings based on 1,687 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
It's great location
by A verified traveler
Posted 2 Jan 2025
Overall food was not that great during our entire stay. We didn’t enjoy the music selection as well. Beach area was beautiful. Expected a bit more for the money paid along with being diamond members.
by A verified traveler from Broomfield
Posted 2 Jan 2025
On a beautiful beach. Room was wonderful. Staff were extremely friendly and helpful.
by A verified traveler
Posted 2 Jan 2025
The customer service desk people not very friendly.
by A verified traveler
Posted 2 Jan 2025
Beautiful beaches, amazing staff, excellent food, very comfortable beds, very clean, fun entertainment and wonderful spa!
I have no negative comments to share. Thank you for the great 10 day stay
by A verified traveler
Posted 1 Jan 2025
Great property.
Comment from Hotel Management
2 Jan 2025 by Mary Lagunes , Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations. We hope to see you again and thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 31 Dec 2024
This was one of the best places at which we have stayed. Food, entertainment, and customer service were all excellent. Our butler Marisol was absolutely the best! Can’t wait to go back!
Comment from Hotel Management
31 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we have met expectations. We hope to see you soon. thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we have met expectations. We hope to see you soon. thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 30 Dec 2024
The Royalton staff is top notch! The customer service was superior. Fun activities! Clean and modern rooms. Great beach and pool area.
Comment from Hotel Management
31 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we have met expectations. We hope to see you soon. thank you for choosing Royalton Chic. Kind regards,
by A verified traveler
Posted 30 Dec 2024
Nice property! We stayed in presidential suite facing lagoon (not beach view but not bad). It needs some updating and slight repairs /upgrades. Staff and our butler were all very friendly and accommodating.
Comment from Hotel Management
30 Dec 2024 by Mary Lagunes, Hotel Management
We are happy to know you have enjoyed your stay and that we met your expectations. We hope to see you soon. Thank you for choosing Royalton Chic. Kind regards,