Ratings based on 1,193 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Redmond
Posted 2 Jan 2025
The property is on a nice beach. Has a few dining choices within 15-20 minutes of walking distance.
The staff was not accommodating of our requests of early check-in or make breakfast available earlier in the day.
Comment from Hotel Management
2 Jan 2025 by Jean Prioux, Resort Manager, Hotel Management
Dear Ashutosh,Thank you for choosing Presidente InterContinental Cancun and for sharing your feedback. We're delighted you enjoyed our beautiful beachfront location and nearby dining options.We regret any inconvenience caused by not meeting your early check-in and breakfast timing requests. Your comments are greatly appreciated, and we will work on improving.We look forward to welcoming you back soon for an even better experience.Warm regards,
by A verified traveler
Posted 1 Jan 2025
Excellent vacation…great room, great beach, great food.
Comment from Hotel Management
2 Jan 2025 by Jean Prioux, Resort Manager, Hotel Management
Dear Daniel,Thank you for choosing Presidente InterContinental Cancun and for sharing your kind words. We are thrilled to know you had such an enjoyable stay with us.It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience in the near future.Warm regards,
by A verified traveler
Posted 1 Jan 2025
It’s a great place to stay.
Comment from Hotel Management
2 Jan 2025 by Jean Prioux, Resort Manager, Hotel Management
Dear Sriraj,Thank you for choosing Presidente InterContinental Cancun and for sharing your kind feedback. We are delighted to hear that you had a great experience with us.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,
by A verified traveler
Posted 1 Jan 2025
Great place to stay
Comment from Hotel Management
2 Jan 2025 by Jean Prioux, Resort Manager, Hotel Management
Dear Evelyn,Thank you for choosing Presidente InterContinental Cancun and for your kind words. We are thrilled to hear that you had a great stay with us.We look forward to welcoming you back in the future.Warm regards,
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Jean Prioux, Resort Manager, Hotel Management
Dear Melody,We greatly appreciate you sharing your rating with us regarding your recent stay at the Presidente InterContinental Cancún. We are pleased to hear that everything met your expectations. We look forward to welcoming you back to your home in Cancún.Sincerely,
by A verified traveler
Posted 1 Jan 2025
An older property that still has good quality rooms and the staff are very friendly. More food options would be nice but there are many options within a 10 minute walk. Overall a nice place to stay
Comment from Hotel Management
2 Jan 2025 by Jean Prioux, Resort Manager, Hotel Management
Dear Marty,Thank you for choosing Presidente InterContinental Cancun and for sharing your feedback. We are pleased to hear that you enjoyed your stay and appreciated the quality of our rooms and the friendly service from our staff.We also appreciate your suggestion regarding food options and will take it into consideration. We are glad that you found many dining choices within walking distance as well.It would be our pleasure to welcome you back soon for another enjoyable stay.Warm regards,
by A verified traveler
Posted 30 Dec 2024
Great hotel
Comment from Hotel Management
30 Dec 2024 by Jean Prioux, Resort Manager, Hotel Management
Dear Cho, Thank you for choosing Presidente InterContinental Cancun and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your kind words about our hotel.It was our pleasure to host you, and we look forward to welcoming you back for another great experience in the future.Warm regards,
by A verified traveler
Posted 29 Dec 2024
Excellent
Comment from Hotel Management
30 Dec 2024 by Jean Prioux, Resort Manager, Hotel Management
Dear Hitesh,Thank you for choosing Presidente InterContinental Cancun and for sharing your kind feedback. We are thrilled to know you had an excellent stay with us.It was our pleasure to host you, and we look forward to welcoming you back soon for another wonderful experience.Warm regards,
by A verified traveler
Posted 28 Dec 2024
It’s too bad that the hotel doesn’t have a hot tub.’
Comment from Hotel Management
30 Dec 2024 by Jean Prioux, Resort Manager, Hotel Management
Dear Kamal,Thank you for choosing Presidente InterContinental Cancun and for sharing your feedback with us. We truly appreciate your comments and understand that a hot tub would enhance the experience for some of our guests.Your suggestions are valuable to us, as they help us continue to improve our offerings. We hope to have the pleasure of welcoming you back soon and providing you with an exceptional stay.Warm regards,
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Jean Prioux, Resort Manager, Hotel Management
Dear Jovanka,Thank you for choosing Presidente InterContinental Cancún and for sharing your excellent rating with us. We are delighted to know that your experience with us was so positive.We sincerely appreciate your preference and look forward to the pleasure of welcoming you again in the near future.Kind regards,
