Ratings based on 159 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from socorro
Posted 22 Nov 2024
The sink was clog. Not having body soap, conditioner, lotion was a little of inconvenient. The parking far from the hotel was also super inconvenient. I wished there was at least a shuttle to take you to the parking
by A verified traveler
Posted 14 Nov 2024
Mi experiencia en Casa Ganesh ha sido absolutamente increíble, y gran parte de ello se lo debo al trato excepcional del equipo. Desde el primer momento, Sandra se aseguró de que cada detalle estuviera cubierto, siempre con una sonrisa genuina y una disposición admirable para ayudar. Su calidez y profesionalismo lograron que me sintiera cuidada y bienvenida, como si estuviera en casa.
Por su parte, Amauri amabilidad, respeto y atención a cada detalle me transmitieron una gran sensación de seguridad y confort; no se trata solo del lugar, sino de las personas que le dan vida y alma al espacio. Ademas este lugar es el paraiso puro con las vistas, el ruido del mar y la energia de estar durmiendo junto a el.
Recomiendo este lugar a cualquier persona que busque más que solo una estadía, una experiencia mágica
by A verified traveler
Posted 12 Nov 2024
Nice place, very friendly staff. Just across the street is a very big convenient store open 24hrs.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 11 Oct 2024
Amazing
Comment from Hotel Management
17 Oct 2024 by -GEM-, Hotel Management
Thank you Chris!We appreciate you taking the time to share your experience in Casa Ganesh.We eagerly anticipate welcoming you back for another exciting and enjoyable visit to Tulum.
by A verified traveler
Posted 10 Oct 2024
We had a great stay at Ganesh and the beach is beautiful. The staff is nice and helpful. Just know that there is a lot of noise all day around due to its location. Other than that, it is a great place to stay at and it is right in the middle of the nightlife of Tulum beach.
by A verified traveler
Posted 10 Oct 2024
The staff was super helpful with directions to restaurants and surrounding things, also very friendly! There’s also a security guard on duty so it was nice feeling safe the whole time. The location was perfect and had access to the beautiful tulum beach as well. 10/10 stay!
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 31 Aug 2024
Lovely place to stay for a convenient quiet and affordable time in Tulum.. would have loved better amenities like a pool and restaurant on the property but there were lots of options walking distance both on and off the beach
by A verified traveler
Posted 24 Aug 2024
The hotel is clean, conditioner worked very well, very friendly and helpful staff. A lot of restaurants are around, there are music clubs close by cause the hotel is in the heart of Tulum beach but we didn’t really care the loud music. Gomart is close also. You can use swimming pool of Rosa negra hotel which is next door, also art park of ahau hotel is free for you.
