Ratings based on 26 Verified Reviews

3.8 out of 5
3.6 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 24 Jun 2023 on Hotels
Comment from Hotel Management
26 Jun 2023 by Rosy, Hotel Management
Hi, Arturo! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Rosy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Posted 19 Feb 2023
Quietness is ok.amenities a bit short
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2023
3 out of 5
by A verified traveler

Posted 28 Aug 2022
The Capsule Will hotel was a lovely experience overall. I’d say the property could of been better managed. The doors around the area were loose, the lockers weren’t active, and the door to my room didn’t lock. The only safety I felt was when I had my stuff locked in my capsule. Also, when taking a shower there’s only cold water without a curtain. Service is nice and convenient but to get in you must notify the staff each time. Not recommended to go out at night as it may take a while to be let back into the hotel. Overall I’d say the capsules were a different experience to go through. Definitely worth checking out to experience a unique stay.
3 out of 5
by A verified traveler

Interesting experience could be cleaner

Posted 15 Jan 2022 on Hotels
The capsule is cool. But the shower was cold. Also my bed had other hair on it. Was not clean. Otherwise the capsule experience is worth trying.
Comment from Hotel Management
28 May 2022 by Gerencia Hotel Will, Hotel Management
Hi Eugene. Im sorry about the shower and the cleaning in your capsule. i will talk to my staff to improve both situation. thanks for being with us and hope to see you soon again !
5 out of 5
by A verified traveler

Posted 21 May 2023
BUENO
Comment from Hotel Management
24 Jun 2023 by Lisa, Hotel Management
É um prazer ouvir suas palavras gentis de agradecimento, Martín! Faremos o possível para nunca deixar de surpreendê-lo sempre. Atenciosamente, Lisa
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2023
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