Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Bed was horrible! Noise level was high!
by A verified traveler
Posted 23 Nov 2024
Great restaurant
by A verified traveler
Posted 21 Nov 2024
Is in downtown so everything is close
Comment from Hotel Management
23 Nov 2024 by HSD, Hotel Management
Thank you for your feedback! We are delighted to hear that you found our hotel's location convenient for exploring downtown San Diego. We strive to provide our guests with a central and accessible location to enhance their overall experience. We hope you had a wonderful stay and we look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
They need to have a disclaimer about how loud it is around the hotel
Comment from Hotel Management
23 Nov 2024 by HSD, Hotel Management
Dear Daren, thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise levels around the hotel. We appreciate your suggestion regarding a disclaimer, and we will definitely take it into consideration for future improvements. Your comfort and satisfaction are important to us, and we will strive to make your stay more enjoyable. If you decide to visit us again, please let us know, and we will do our best to ensure a quieter experience for you. We hope to welcome you back soon. Warm regards, Hotel San Diego Management
by A verified traveler
Posted 17 Nov 2024
Homeless people are around the property
Comment from Hotel Management
18 Nov 2024 by HSD, Hotel Management
Dear Ana, thank you for sharing your feedback with us. We are sorry to hear about your experience with homeless individuals near our property. Our team takes the safety and security of all guests very seriously, and we are constantly working to address any issues that may arise. Please rest assured that we are looking into this matter to ensure a comfortable environment for everyone. We hope you will consider staying with us again in the future. Your comfort and well-being are our top priorities. Thank you for choosing Hotel San Diego.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 14 Nov 2024
One think that I like about this hotel it is in the center of the city, walkable streets, have a good view from the room that has balcony, a few thing that I don’t like about this hotel, was that the shower don’t have a lot of pressure, very little water come out, also the water come out from the door shower and al the little bathroom gets soaking wet all over, the phone in the room didn’t work, if you need to request something from the front desk you need to go down and ask for it. The restaurant was ok, the best was the view if you request a table in the balcony, but still with all of this inconveniences I’ll stay again in this hotel.
Comment from Hotel Management
15 Nov 2024 by HSD, Hotel Management
Dear Norma, thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the central location of our hotel and the beautiful view from your room's balcony. We are sorry to hear about the issues you experienced with the water pressure in the shower, the leaking door, and the non-functional phone in your room. Your comments have been noted, and we will address these areas to ensure a better experience for future stays. We appreciate your understanding and hope to welcome you back for an improved stay in the future.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 11 Nov 2024
The hotel was very convinient, located in the center off many local attractions, and offers good services to enjoy your stay!
Comment from Hotel Management
15 Nov 2024 by HSD, Hotel Management
Thank you for sharing your experience at Hotel San Diego, Leticia! We are thrilled to hear that you found our location convenient for exploring local attractions and enjoyed the services provided during your stay. We strive to offer a memorable experience to all our guests and we are pleased to know we met your expectations. We look forward to welcoming you back for another enjoyable stay in the future!
